Brandon Hyundai - Service Center

Horrible Had appointment for 8am. Left car for oil change, check radio &camera. By 2pm called to get a status on car could not reach Cory. 2:30pm speak to Cory Had appointment for 8am. Left car for oil change, check radio &camera. By 2pm called to get a status on car could not reach Cory. 2:30pm speak to Cory radio & camera has not been check just started oil change. Upset! Bad customer service. Disappointed More

Mario is Great I always have a great experience with Mario my problem is the dealership and them not placing the package I bought for the car under the vin and it ca I always have a great experience with Mario my problem is the dealership and them not placing the package I bought for the car under the vin and it caused a problem I still have and will make sure it will get corrected More

Oil change Corey is always helpful. He made the experience less stressful. He took the time to explain what was needed and offered his experience for giving reco Corey is always helpful. He made the experience less stressful. He took the time to explain what was needed and offered his experience for giving recommendation. More

Friendly but lacking completeness the service center made no effort to check or confirm that they performed the recommended inspections/replacements when I brought car in for 7500 mi o the service center made no effort to check or confirm that they performed the recommended inspections/replacements when I brought car in for 7500 mi oil change, especially when I paid for the maintenance plan I expect better follow up. More

Complete maintence Very friendly people and good techs. They listened to my needs and completed my auto to my request. Thank you all at the service dept. Very friendly people and good techs. They listened to my needs and completed my auto to my request. Thank you all at the service dept. More

Oil change Mario is always friendly and helpful when I go in for service. I appreciate him explaining anything I don't understand and he's patience. Mario is always friendly and helpful when I go in for service. I appreciate him explaining anything I don't understand and he's patience. More

Convenient, friendly and efficient Corey was great! I needed a few extra things done to keep my vehicle in tip top shape and Corey took the time to sit down and explain each one - he di Corey was great! I needed a few extra things done to keep my vehicle in tip top shape and Corey took the time to sit down and explain each one - he didn’t rush me and he wasn’t pushy. He also checked on me a number of times while I was waiting to ensure I knew things were on track and I wasn’t left wondering. I truly appreciated his kindness and professionalism. More

Wait time Went to have an oil change; this is my nearest dealer to get my Sonata serviced. Regular maintenance. The wait time is just so long. The service rep w Went to have an oil change; this is my nearest dealer to get my Sonata serviced. Regular maintenance. The wait time is just so long. The service rep was great he would return a couple of times to let me know the status, I just don’t understand why the long wait for regular service maintenance. I did not make appointment, but I feel it would not matter wether you had an appointment or not; wait time is just way too long. More

Excellent service I arrived at my appointment time and was immediately taken care of. Fixed the issues with my car, and checkout was quick! Excellent service as alway I arrived at my appointment time and was immediately taken care of. Fixed the issues with my car, and checkout was quick! Excellent service as always! More

Always a pleasure Great service and they care about the customer and their needs. I have always been treated kindly and with the utmost respect. They are very knowledge Great service and they care about the customer and their needs. I have always been treated kindly and with the utmost respect. They are very knowledgeable and if there is something they don’t know they will call the factory to find out. More