Brandon Hyundai - Service Center

Really impressed! I recently had my Hyundai Tuscon towed to Brandon Hyunda. After sitting for 2 hours on I 4 waiting on AAA tow, I was tired and upset. I was received I recently had my Hyundai Tuscon towed to Brandon Hyunda. After sitting for 2 hours on I 4 waiting on AAA tow, I was tired and upset. I was received at Brandon Hyundai by very attentive service people who even helped me with difficult tow truck driver! I was then assisted by Mike in the service department and he was exceptional! My car needed extensive service which lasted over 3 weeks. He coordinated everything with my warranty company and Enterprise rental. He fought to get me everything from my warranty and kept me aprised all the time. I am extremely satisfied with the service l received and highly reccomend them. Andrea Ellis More

Clicking Steering Wheel Mario was direct, courteous , knowledgeable and professional. Great customer service, neat appearance. Excellent Quality of Work, explained the cause Mario was direct, courteous , knowledgeable and professional. Great customer service, neat appearance. Excellent Quality of Work, explained the cause , effect and outcome of the problem. More

Vehicle 15000 miles check up Service visit met my expectations and then some.I was told what was done on the car and what they found that needed attention. My wait was not long an Service visit met my expectations and then some.I was told what was done on the car and what they found that needed attention. My wait was not long and I am happy with the work that was done. More

engine trouble The engine on my 2011 sonata went out. I had a tow truck deliver the car to Brandon Hyundai and spoke with Mike B from service who took possession of The engine on my 2011 sonata went out. I had a tow truck deliver the car to Brandon Hyundai and spoke with Mike B from service who took possession of the car and provided me with a loaner car while mine was being worked on. After a week they ended putting a new engine in the car along with other things.Everything was covered by warranty.The car runs excellent now.The service was first class.They absolutely stood behind their product.My family is very grateful. More

I didn't have an appt for an oil change but My service manager Mario, took me in with no problem even though I need a lot more service done to my car. I trust Mario to help for an oil change but My service manager Mario, took me in with no problem even though I need a lot more service done to my car. I trust Mario to help me keep me informed and truthful about what is most important thing to get done first, then I can come back later to get the rest done. He's never pushes or makes me feel guilty because I can't get everything done that day because of my budget her is as great service manager thank you for having him there. Aaron and Deborah. Aydelotte More

Veterans are NO longer welcomed!!! I called and scheduled a 9.99 Veteran's oil change. I confirmed it with the call center operator. Upon arriving to the service center they had no reco I called and scheduled a 9.99 Veteran's oil change. I confirmed it with the call center operator. Upon arriving to the service center they had no record of my appointment. I had to show my confirmation email. Then I was told they no longer provide the discounted oil change to Veterans and Womens' day as of 1 August when the new owners took over. Mario was pleasant and accepted an online coupon instead. The call center needs to be updated of the new nonVeteran friendly policies especially since it's been 2 months since it's been enacted. It's sad the new owners do no care about it's Veterans or women customers. More

Friendly Service As long as I have been visiting this dealership, I have always been greeted with friendly and caring employees. On 10-03-18, the service time took lo As long as I have been visiting this dealership, I have always been greeted with friendly and caring employees. On 10-03-18, the service time took longer than expected and Dan White was so very accommodating and for that I was extremely grateful. More

Best Service Center I’ve been going to this service center since purchasing my veloster in 2013. I’ve dealt with many other service departments throughout Tampa area over I’ve been going to this service center since purchasing my veloster in 2013. I’ve dealt with many other service departments throughout Tampa area over the years. They are hands down the best at taking care of customers and excellent knowledgeable mechanics. Not once have I driven away after a service to my vehicle without a smile. More

My visit went smooth The service department looked at the 2 parts on the interior of my vehicle and said they would order the parts. They have already called to say that I The service department looked at the 2 parts on the interior of my vehicle and said they would order the parts. They have already called to say that I can come in this coming week for the replacement to be done. More

Cracked splash shield I had to come in last minute because my splash shield completely cracked and was hanging down. They fixed it up in less than 30 minutes and I was on m I had to come in last minute because my splash shield completely cracked and was hanging down. They fixed it up in less than 30 minutes and I was on my way. I've been coming here for years and Mario always takes care of me! More