Brandon Hyundai - Service Center

Won't be going back. After they asked me to come in for my 1,000mi check up & told me i would have my window replaced, i get there and there was no window. I even reminded After they asked me to come in for my 1,000mi check up & told me i would have my window replaced, i get there and there was no window. I even reminded the person that made my appointment. I go back a wk later & then the lender vehicle wasn't there. I called for DAYS and was told I'd get a lender car since i live 30min away and i have a 2yo, the service was going to take 3hrs. Get there and there when they open & there's no lender vehicles. The guy was super nice though and got everything done as quickly as possible and i was out at exactly 3hrs. But i never got my paperwork. I thought maybe they email it to you. A week later, 7 phone calls, & probably 2hrs worth of being on hold or transferred and i still haven't gotten a copy. They tell me every day i call that I'll get the email by the end of the day and they never do. As you know, if i don't keep up with this paperwork it will void my warranties. Highly satisfied with the guy who actually serviced my car (it wasn't corey), highly unsatisfied with everyone else. More

See above . This is duplicative and most likely interferes with your receipt of valid evals. Recommend this section be deleted. Thank you again for pleasan . This is duplicative and most likely interferes with your receipt of valid evals. Recommend this section be deleted. Thank you again for pleasant experience. More

Oil change and tire needed to be plug. I had a 730am appointment and I didn't get out till 949am. the service took much too long for an oil change and tire repair. I had a 730am appointment and I didn't get out till 949am. the service took much too long for an oil change and tire repair. More

Mario Qtero- Excellent Customer Service I always receive excellent and professional customer service from Mario Otero each and every time I need customer service at Bandon Hyundai. He is ver I always receive excellent and professional customer service from Mario Otero each and every time I need customer service at Bandon Hyundai. He is very dependable and very professional and personable. Lorenzo V. Coleman Customer More

Decent waiting room to spend nearly 7 hours in. Good, friendly service. Long wait. I was in the waiting room from 8:40am to 3:30pm for 1 wheel+tire replacement due to severe pothole damage. Waiting Good, friendly service. Long wait. I was in the waiting room from 8:40am to 3:30pm for 1 wheel+tire replacement due to severe pothole damage. Waiting room well stocked with complimentary snacks and coffee. I understand it takes time to retrieve the replacement wheel, mount tire, alignment, etc. My only dissatisfaction was being told it was being finished up with and soon to be test-driven at 2:00pm. I finally went down to the service office at 3:30pm to find out what's going on and they had "just now got all the paperwork ready." I trust it was not the case but you can understand how it looks like it was ready prior to me coming to the service desk. After a long wait in general an extra 1.5hrs is ample time to update me after being told it was almost done at 2:00pm. More

I did not like both car service & overall handling 1. I never received any call to inform my car is ready in spite of my request 2. After tire rotation my car is pulling right side. 3. Multi ckeck i 1. I never received any call to inform my car is ready in spite of my request 2. After tire rotation my car is pulling right side. 3. Multi ckeck inspection page was empty. As it was late receptionist wrote message for service people but no response. Overall bad experience More

Service They did well except for contacting me after telling me they would call me back after an issue I raised with them. I would have liked to have received They did well except for contacting me after telling me they would call me back after an issue I raised with them. I would have liked to have received a call back. More

Service Review I have been coming to Brandon Hyundai for over a year now, from Orlando, for service on my car. Corey Leasure is an incredible advisor and always make I have been coming to Brandon Hyundai for over a year now, from Orlando, for service on my car. Corey Leasure is an incredible advisor and always makes me feel like a valued customer. Even at the last minute, he is always able to get me in and make sure I get the quality service my vehicle deserves. I will continue to return and bring my vehicle to him and his team of guys. Thank you Corey, see you in January! More

Very friendly staff Once you get the guys out of there little offices.... (outside) the mechanic that worked on my car , very nice, knowledgeable made sure i understood.. Once you get the guys out of there little offices.... (outside) the mechanic that worked on my car , very nice, knowledgeable made sure i understood... More

Car maintenance We had appointment for the car. 3 service person in there little office ignore us. Service person left for the day and did not tell us our car was do We had appointment for the car. 3 service person in there little office ignore us. Service person left for the day and did not tell us our car was done. They could not find the paperwork and did not wash the car. Very incompetent people More