Brandon Hyundai - Service Center

Survey Everyone in the service department was very kind and helpful especially the Chi as you check out. Did not get his name unfortunately.As far as the ne Everyone in the service department was very kind and helpful especially the Chi as you check out. Did not get his name unfortunately.As far as the new car area they get a 0.I was looking at new the Genesis, and everyone passed by me, and not one offered a word ....of are you shopping for a new car etc.I walked through the lot, and the same thing nobody approached me and asked if I needed help or if I was looking for a new car. That’s the first time that’s ever happened when I’ve been over there. The good marks are for service... not sales More

Took less time than I expected. Pleasantly surprised!! There seemed to be a mixup in getting an appointment but once that was resolved, I was in and out in less than 20 min! Eugene made sure I was satisfi There seemed to be a mixup in getting an appointment but once that was resolved, I was in and out in less than 20 min! Eugene made sure I was satisfied and good to go. More

Brandon hyaundai good service I take my hyaundai sonata sport in for service that includes oil change and tire rotation. The wait time wasn’t too long and the service guy did t co I take my hyaundai sonata sport in for service that includes oil change and tire rotation. The wait time wasn’t too long and the service guy did t come out and try to sell me services I didnt need. I only take my car to the dealer for my oil changes. More

Exceptional customer service I have been a customer of Brandon Hyundai & Mitsubishi for a few years now and was so emptessrfceith the quality of customer service that was extended I have been a customer of Brandon Hyundai & Mitsubishi for a few years now and was so emptessrfceith the quality of customer service that was extended to me when it was time to get a new car, I went back. Courteous, knowledgeable, extremely professional and respectful are only a few words I use to describe the employees. I won’t go anywhetyelse to buy my next car. D. L. Washington More

Great guys & Service! The service guys were super friendly and professional. I was in and out within an hour. They were able to answer my concerns. Thank you. The service guys were super friendly and professional. I was in and out within an hour. They were able to answer my concerns. Thank you. More

A well needed change over your previous waiting room. A better waiting room experience. You need a couple higher tables to put your computer on. I found it a bit chilly. I finally went outside to get w A better waiting room experience. You need a couple higher tables to put your computer on. I found it a bit chilly. I finally went outside to get warm. How about getting some classy outside furniture to replace the pick nick table. I love the coffee machine. The free pastries leave a lot to be desired. The Honda dealership used to have all kinds of donuts. Like to commend Corey as he kept me informed as to what was going on with the repair. I did not feel as if I had been abandoned. Thanks for everything. Jim Spencer, 813-634-6258, Sub City Center, FL. More

Above and Beyond I came in because I had a warning on my dashboard that was sporadic. Corey my advisor had the mechanics check it out. Upon returning the mechanic said I came in because I had a warning on my dashboard that was sporadic. Corey my advisor had the mechanics check it out. Upon returning the mechanic said it was probably a glitch in the system. They couldn’t get it to repeat. So they told me they had seen this before and it just went away. I was ready to take my car when I remembered to ask about my spoiler fading and if it would be covered. Corey said he could ask and would let me know. He called me back and it was repainted. He offered a loaner because it took a little longer than anticipated. More

Customer inconvenience My battery need replacing I arrived around 12 noon I offered to wait because my car was inoperable I was told that the service center was not able to My battery need replacing I arrived around 12 noon I offered to wait because my car was inoperable I was told that the service center was not able to service any more cars this was a minor job I feel that yourself Department need to learn how to prioritize better I was without a car for 3 days however they were very nice to me I was just disappointed More

JST-Noticed Great customer service and time service!! My service provider was prompt and explained all the details and how long it will take !! Mario my service p Great customer service and time service!! My service provider was prompt and explained all the details and how long it will take !! Mario my service provider took the time to explain all the details and choices!! He gave me options, that I Respect him for !! His honesty and integrity. More

Visited 10/22/18 with low tire pressure light. Asked if service dept could also check blown speaker and consistent A.c.. problem over past 30k miles. Blows cold unless in stopped position. Watched Asked if service dept could also check blown speaker and consistent A.c.. problem over past 30k miles. Blows cold unless in stopped position. Watched waiting room emptied twice. Spent 5 hours with no communication. Informed service writer i needed answers. Was told my a.c. was leaking and not under warranty. Explained warranty existed when first occurred. Speaker not mentioned. Received car after over 5 hours and noticed low tire pressure light still on. The serviceman lied to me and said it would go off by itself. Called service manager next day to complain. He didn't answer and still hasn't called. Setup followup appointment 4 days later. Asked to have a more competent service writer. Given name of person to see that doesn't work there and hasn't for weeks. Given same incompetent guy. Dropped off vehicle at 730 and by 130 received call. Driver was supposed to call by 2. By 330 no call. Finally arrived to find out low tire pressure light still on. No answer about a.c. Worst service ever received from Brandon Hyundai. Dr. D. Franks More