Brandon Hyundai - Service Center

Never answers the phone and too slow Sales dept is great but service is just to slow. Never answers the phone. Its pathetic. Needs improvement or additional people in the service dept Sales dept is great but service is just to slow. Never answers the phone. Its pathetic. Needs improvement or additional people in the service dept More

Silence for 2 hours Came in to get my gas range checked and after dropping my car and I sat in the waiting room for two hours before I heard anything about my car. Howeve Came in to get my gas range checked and after dropping my car and I sat in the waiting room for two hours before I heard anything about my car. However the only news I heard was that they did nothing. Thank you Hyundai of Brandon for wasting my afternoon. Really appreciate it and I will never be back. More

Tinted windows. We purchased a new vehicle and it did not have tinted windows. We were promised we could have them installed workout any additional money. Took it the We purchased a new vehicle and it did not have tinted windows. We were promised we could have them installed workout any additional money. Took it there a week after our car purchase. Taken on time and the windows look great. More

Oil Change and Professional Services I needed an oil change and wanted to have this done prior to me traveling Orlando Florida. At the last minute I stopped by and inquired. The service I needed an oil change and wanted to have this done prior to me traveling Orlando Florida. At the last minute I stopped by and inquired. The service department manager was instrumental in me getting the oil change done ..... in and out within 30 minutes..including a courtesy car wash. .He informed his team members of my needs and they made it happened. Awesome job.. thank you for your expedited professional service. More

Fast and smooth experience It was fast and the technician Jeff did excellent servicing of my car. Service Rep Eugenio also helped clarify some of my doubts. Love the new coffe It was fast and the technician Jeff did excellent servicing of my car. Service Rep Eugenio also helped clarify some of my doubts. Love the new coffee machine as well. More

DService Called for service. Kept switching to different numbers but no one answer except one person and then he switch me on. At one call I gave my number as Called for service. Kept switching to different numbers but no one answer except one person and then he switch me on. At one call I gave my number as a call back but never happen. A lot of wasted time. Definiitly would not recommend to use their service as I had a bad response in the past. More

Great customer service Dan was helpful from the moment I walked in. He greeted me with a smile and answered all of my questions. San updated me on the break down of the serv Dan was helpful from the moment I walked in. He greeted me with a smile and answered all of my questions. San updated me on the break down of the services my car received. He made my wait worth while. More

Great service. I Work was done in a timely fashion. Nice comfortable waiting room with tv and coffee. Fluid levels, tires had been checked and car had gone through the Work was done in a timely fashion. Nice comfortable waiting room with tv and coffee. Fluid levels, tires had been checked and car had gone through the car wash when it was ready More

Complete Failure to Launch I brought my 2013 Honda CRV in to have a ABS brake sensor replaced I had an appointment at 9 a.m. they didn't start work until nearly 11:30 after star I brought my 2013 Honda CRV in to have a ABS brake sensor replaced I had an appointment at 9 a.m. they didn't start work until nearly 11:30 after starting my vehicle all the sensor warning lights came right back on I was told they used a part that was not a Honda genuine part and that they would replace next week if I would bring the car in. More

Very satisfied Appointment time honored. Prompt and courteous service, even under challenging construction & remodeling taking place. Warranty covered work being do Appointment time honored. Prompt and courteous service, even under challenging construction & remodeling taking place. Warranty covered work being done on a recall. Everything explained well. More