Brandon Hyundai - Service Center

Window Tint Great service. As soon as i drove up, i was greeted immediately. Professional and courteous. The young man who tinted my windows, also came out to g Great service. As soon as i drove up, i was greeted immediately. Professional and courteous. The young man who tinted my windows, also came out to grreet me, introduce himself, and expliained the process. When the work was completed, took the time to explain the care for the newly tintrd windows. More

Wait Wait and Wait 2 hours for an oil change with an appointment is Somewhat ridiculous, but it that is awesome so be it. Won't be returning and service was once the 2 hours for an oil change with an appointment is Somewhat ridiculous, but it that is awesome so be it. Won't be returning and service was once the high point of your dealership. Maybe you can Try harder. A little more labor and a lot less TALK More

Poor customer service Trying to call the actual service desk to make an appointment and to ask questions was nearly impossible. We had to go to the store itself to have our Trying to call the actual service desk to make an appointment and to ask questions was nearly impossible. We had to go to the store itself to have our questions answered. The only good thing about the service area was a worker named Corey who exceeded expectations but giving us extra information about my warranty. When I picked up my car after an oil change, some worker told me to go get my car and never told me where. When I asked him, he pointed to my car that was completely squished between two other vehicles. I went over and it was impossible to get my car out. I went back inside and told them the problem and some worker asked me how squished was it. Was it a peanut butter jelly sandwich squished or a turkey cheese squished. I just wanted some help. A third worker noticed the situation and had to push another car out of the way so mine could be moved. I hate this dealership and I hate that I have to do my service checks here. I will be calling my warranty dealer to have everything removed so I do not have to go back. There are too many cars at this place... It's chaotic and no where to park. More

Before the new Arrangements the service center was a more pe There's a lot of inexperienced new people I miss the old crew they where a lot more personal and they got the job done I recently bought my brand new There's a lot of inexperienced new people I miss the old crew they where a lot more personal and they got the job done I recently bought my brand new KONA to have a light bulb replaced even after making an appointment then come to find out that they didn't even have the light in stock because of such a new car I was told they were going to order a new light that was last Friday I haven't heard anything back as far as when I can come in and replace the light and this is just one incident and I'm talking about as far as so many new people you just don't get a personal touch anymore. More

Horrible Service Dept This is the second time I've used them for service on a new car I purchased there and for second time it was dreadful. The advisors are good but that' This is the second time I've used them for service on a new car I purchased there and for second time it was dreadful. The advisors are good but that's about it. They do a poor job in general and don't bother making an apt because you'll wait behind everyone else anyway. More

Excellent Service As Always I am a regular customer bat Brandon Hyundai. Service staff are courteous, friendly, and informative. Service is grrst quality. Waiting area is comfort I am a regular customer bat Brandon Hyundai. Service staff are courteous, friendly, and informative. Service is grrst quality. Waiting area is comfortable. Xx xx xx xx xx xx More

Maintenance visit Work was completed in a timely frame. Everyone was friendly. They took time to explain work done to vehicle. Waiting room was clean. Internet &coffee Work was completed in a timely frame. Everyone was friendly. They took time to explain work done to vehicle. Waiting room was clean. Internet &coffee provided. More

Great service My visit went really well. The experience was wonderful, waiting area was clean. Mario was the one that helped me and he was phenomenal. He is the ONL My visit went really well. The experience was wonderful, waiting area was clean. Mario was the one that helped me and he was phenomenal. He is the ONLY reason I’m with hyundai. Thank you so much Mario. More

Need to improve customer service Not sure if i would recommend this location because i believe customer service is very important. I called my service representative the day I left wi Not sure if i would recommend this location because i believe customer service is very important. I called my service representative the day I left with a very important question and he has yet to return my call. More

Typical 15,000 mile service My G80 purchase includes this service, so there was no cost. Corey was very good to work with. I asked for a driver to pick me to bring to the deale My G80 purchase includes this service, so there was no cost. Corey was very good to work with. I asked for a driver to pick me to bring to the dealer to pick up my car. "T" was the driver and he was very pleasant to talk with also. More