Brandon Hyundai - Service Center

Wait Wait and Wait 2 hours for an oil change with an appointment is Somewhat ridiculous, but it that is awesome so be it. Won't be returning and service was once the 2 hours for an oil change with an appointment is Somewhat ridiculous, but it that is awesome so be it. Won't be returning and service was once the high point of your dealership. Maybe you can Try harder. A little more labor and a lot less TALK More

Before the new Arrangements the service center was a more pe There's a lot of inexperienced new people I miss the old crew they where a lot more personal and they got the job done I recently bought my brand new There's a lot of inexperienced new people I miss the old crew they where a lot more personal and they got the job done I recently bought my brand new KONA to have a light bulb replaced even after making an appointment then come to find out that they didn't even have the light in stock because of such a new car I was told they were going to order a new light that was last Friday I haven't heard anything back as far as when I can come in and replace the light and this is just one incident and I'm talking about as far as so many new people you just don't get a personal touch anymore. More

Horrible Service Dept This is the second time I've used them for service on a new car I purchased there and for second time it was dreadful. The advisors are good but that' This is the second time I've used them for service on a new car I purchased there and for second time it was dreadful. The advisors are good but that's about it. They do a poor job in general and don't bother making an apt because you'll wait behind everyone else anyway. More

Excellent Service As Always I am a regular customer bat Brandon Hyundai. Service staff are courteous, friendly, and informative. Service is grrst quality. Waiting area is comfort I am a regular customer bat Brandon Hyundai. Service staff are courteous, friendly, and informative. Service is grrst quality. Waiting area is comfortable. Xx xx xx xx xx xx More

Typical 15,000 mile service My G80 purchase includes this service, so there was no cost. Corey was very good to work with. I asked for a driver to pick me to bring to the deale My G80 purchase includes this service, so there was no cost. Corey was very good to work with. I asked for a driver to pick me to bring to the dealer to pick up my car. "T" was the driver and he was very pleasant to talk with also. More

Never answers the phone and too slow Sales dept is great but service is just to slow. Never answers the phone. Its pathetic. Needs improvement or additional people in the service dept Sales dept is great but service is just to slow. Never answers the phone. Its pathetic. Needs improvement or additional people in the service dept More

Need to improve customer service Not sure if i would recommend this location because i believe customer service is very important. I called my service representative the day I left wi Not sure if i would recommend this location because i believe customer service is very important. I called my service representative the day I left with a very important question and he has yet to return my call. More

Maintenance visit Work was completed in a timely frame. Everyone was friendly. They took time to explain work done to vehicle. Waiting room was clean. Internet &coffee Work was completed in a timely frame. Everyone was friendly. They took time to explain work done to vehicle. Waiting room was clean. Internet &coffee provided. More

Tinted windows. We purchased a new vehicle and it did not have tinted windows. We were promised we could have them installed workout any additional money. Took it the We purchased a new vehicle and it did not have tinted windows. We were promised we could have them installed workout any additional money. Took it there a week after our car purchase. Taken on time and the windows look great. More

Silence for 2 hours Came in to get my gas range checked and after dropping my car and I sat in the waiting room for two hours before I heard anything about my car. Howeve Came in to get my gas range checked and after dropping my car and I sat in the waiting room for two hours before I heard anything about my car. However the only news I heard was that they did nothing. Thank you Hyundai of Brandon for wasting my afternoon. Really appreciate it and I will never be back. More