Brandon Hyundai - Service Center

You have a terrible service department. I'm going to start off by saying that I'm very grateful that Hyundai was willing to replace my engine under a recall even though I was over the extend I'm going to start off by saying that I'm very grateful that Hyundai was willing to replace my engine under a recall even though I was over the extended warranty for said recall. Now that that's been said I have been to your service center three separate times with two different vehicles each time I've gone there my experience has been terrible. your staff does not know how to pick up phones and make phone calls to inform their customers about the status of their vehicles. The service manager Dan White who helped me would like to assume that every single one of his customers isn't knowledgeable about vehicles and engines and how things work. I was fed Miss information about what was wrong with my vehicle to delay the fact that it wasn't ready. More

Courteous, helpful, accomodating Just moved to Tampa, Fla. from NY 2 months ago. Needed routine service and front brakes. Brandon Mitsubishi's service dept was helpful and courteous, Just moved to Tampa, Fla. from NY 2 months ago. Needed routine service and front brakes. Brandon Mitsubishi's service dept was helpful and courteous, offering additional discounts, and getting the job done quickly without any problems. Their Courtesy Car driver drove me to nearest shopping mall and picked me up after service was completed; my car was also washed and vaccuumed when I returned, which was never offered at any NY dealetship. More

Normal service - poor instalations You dont need appointment to do The oil change service in this dealer because is consider a fast maintenance. I went there and they told me that You dont need appointment to do The oil change service in this dealer because is consider a fast maintenance. I went there and they told me that the car would be ready in an hour and half. They should start having appointments for their customers avoid to wait a lot of time for their cars. Also, they did not put air on my tires. As the courtesy hyunday of tampa always does when I do my oil change there. However, the people that work there are very nice. More

Excellent Made appointment online and printed out coupons for service. Arrived and friendly employee completed paperwork. Waited in comfortable waiting area. S Made appointment online and printed out coupons for service. Arrived and friendly employee completed paperwork. Waited in comfortable waiting area. Service wait was appropriate for what had to be done. More

Satisfied Have been coming to do my oil change since I purchased the car. Everyone is pleasant. Daniel White gave excellent customer When I asked about the vete Have been coming to do my oil change since I purchased the car. Everyone is pleasant. Daniel White gave excellent customer When I asked about the veterans discount for the oil change he mentioned that Hyundai does not do it anymore and provided me with s coupon at no charge. More

Great customer service, fast service Every time I have taken my car in for a recall, the customer service has been excellent and the service has been fast. I'm very pleased with this serv Every time I have taken my car in for a recall, the customer service has been excellent and the service has been fast. I'm very pleased with this service center and will continue to utilize it if needed. More

Helped Someone from Out of Town We were traveling to Tampa to see our daughter for Thanksgiving when we realized that our air conditioning was not working. Brandon Hyundai gave us an We were traveling to Tampa to see our daughter for Thanksgiving when we realized that our air conditioning was not working. Brandon Hyundai gave us an appointment for the next morning, secured a new compressor from another dealer and got the repair done quickly. Very pleased with the service team and their ability to get me back on the road in comfort! More

Prompt Service Was able to get everything done in one visit. Promptly set appointment for the following week, and even offered to take me to work. Service is top n Was able to get everything done in one visit. Promptly set appointment for the following week, and even offered to take me to work. Service is top notch. More

Mitsubishi service center Friendl staff very, knowledgeable and on time Service was done efficiently - trust worthy and guareenteed . Open to laser minute appointment schedul Friendl staff very, knowledgeable and on time Service was done efficiently - trust worthy and guareenteed . Open to laser minute appointment scheduling . Very organized prize conscience More

Customer Service is a Priority. Scheduling my service appointment was a pleasant experience although, she wasn't able to give me a price for the diagnostics over the phone. When I d Scheduling my service appointment was a pleasant experience although, she wasn't able to give me a price for the diagnostics over the phone. When I dropped off my car I was immediately greeted by Mike who was friendly and actually listened to my explanation of the car's problem. He then very clearly explained what they were going to do with the car to discover the cause of the trouble so that he could make his recommendations to me for the fix. When asked how much it would cost to just look at the car Mike told me he wasn't going to charge me just to look for an oil leak, which was very much appreciated by me! Thanks for being a straight shooter and a cool guy! More