Brandon Hyundai - Service Center

Need to improve Youll have up a sign saying giving free multi inspection checks. I came to you because i have a hyundai and my best bet is to trust youll as ull are t Youll have up a sign saying giving free multi inspection checks. I came to you because i have a hyundai and my best bet is to trust youll as ull are the dealership. I didnt felt i was given the service i needed. I was told everything in my car is in good condition etc. I came to check if my battery is dying because the car was given starter issues. I felt this was the only thing that was serviced because i said so. I wasnt given my inspection sheet stating that my car and all part are in good shape. I am thankful for the diagnosis and for the change in battery, however the cost for the battery and to put it in being $286 is ridiculous. Batteries are not that expensive and neither is the service fee. I mentioned that the tire pressure symbol has been on my dashboard for months and was told they adjusted it you just need to drive 5 miles and it should be off. Its almost 5 days now and its still there. If your work time says 9 to 6 or whatever please be meticulous at 9 as well as up to 6. We should not slack off and give folks a fly by night car inspection because its almost time to go home. I am appealing to the company to do better! More

Service Eugene listens to his customer. He goes out of his way to make everything right. He's hardworking and 100% committed outstanding customer service. Eug Eugene listens to his customer. He goes out of his way to make everything right. He's hardworking and 100% committed outstanding customer service. Eugene delivers each and every time. More

Great service Great and professional service delivered by dedicated staff.I would patronize the workshop any day ,any time.Keep the functionality of the shop well g Great and professional service delivered by dedicated staff.I would patronize the workshop any day ,any time.Keep the functionality of the shop well greased .Kudos to all. More

Service review this was my first visit as i have recently moved to this area and not happy with the service. i came here for oil changes and tire rotation and had this was my first visit as i have recently moved to this area and not happy with the service. i came here for oil changes and tire rotation and had to wait for 2+ hours. also car was not leaked and tire pressure was not checked so i really dont know any if anything was checked or not. More

Car was hasitating Good fast diagnostics and solved the problem and also completed two recall items . I was glad that my car was finished ahead of schedule and how organ Good fast diagnostics and solved the problem and also completed two recall items . I was glad that my car was finished ahead of schedule and how organized the shuttle pickup that Cory arranged as well More

Good work, but wait time is too long The quality of work has always been very good. However, the wait times are progressively getting longer. I typically go just to get routine oil change The quality of work has always been very good. However, the wait times are progressively getting longer. I typically go just to get routine oil changes and tire rotations and it's taking 2-3 hours. The most recent service was almost 3 1/2 hours because the rotation was done but the oil change had not been written down and therefore had to be brought back in. An appointment should be necessary for any service to make sure any one day is not over booked. More

Disappointed in the service I a made an appointment because of the issue with my back window. I was clear when making to the appointment this is a new car and the window needs to I a made an appointment because of the issue with my back window. I was clear when making to the appointment this is a new car and the window needs to be fixed. In addition, I need an oil change and the interior needed to be cleaned because it rained in my car for hours. Hours later, unbeknownst to me my car was ready and no one told me. When I walked into the service area, I was ignored. No one greeted me. Then finally, the manager said that he will be right with as he was walking away. One he was ready, I asked him the status of my car. He could not tell me when it was fixed, but I can pick up the car. Once I looked the car over, I noticed the interior was not clean and still damp. The manager said he'll have someone work on it. My car's interior looked like an eight years old vacuumed my car. At the end of the day, customer service was poor and unexcusable. One good thing about my day was the Hyundai van driver, Danny, was very nice and professional. Everything else was a big disappointment. More

Too long wait time Even though I had an appt it was a two hour wait for oil change. I guess that is better than the 4.5 hours it took previously. The change in procedur Even though I had an appt it was a two hour wait for oil change. I guess that is better than the 4.5 hours it took previously. The change in procedure at dealership was not a pleasant experience either. Do I need to look for another dealership to take my car to for servicing? More

Brandon Mitsubishi Very fast friendly service,no sales person attacked me,which is usually the first thing to happen when walking on a dealer lot. In and out within 40 m Very fast friendly service,no sales person attacked me,which is usually the first thing to happen when walking on a dealer lot. In and out within 40 min they had to inpest and spray my crewmember was expecting to be there a hour plus but didn't spend 40 min on site. Very nice workers and they found me when my car was done. More

Great experience! Dan was very friendly and nice. I was in and out within the same day, excellent service! Also just want to say he has extremely gorgeous blue eyes! Im Dan was very friendly and nice. I was in and out within the same day, excellent service! Also just want to say he has extremely gorgeous blue eyes! Im very thankful for the experience I had here. More