Brandon Hyundai - Service Center

Frustrating I brought my car in around November 7 or eighth, to have the mileage written down and sent into Hyundai for the mpg mileage reimbursement. I got the I brought my car in around November 7 or eighth, to have the mileage written down and sent into Hyundai for the mpg mileage reimbursement. I got there bright and early at 7:30 in the morning, a gentleman came in and wrote down the mileage and said he knew exactly what to do with it and would get it sent in. After waiting 30 days the representative for Hyundai said they had not received anything. All throughout the remainder of December I kept calling and calling to have someone resubmit the mileage to Hyundai. No one ever called me back! Not one time! I went through three different operators and each one sent me to a voicemail... sometimes one for a “Corey” that was full. I could understand one or two times being busy, But all of these times with no response is inexcusable! I finally drove again to the service center and got Mario Otero who was absolutely excellent! Even though he was sick and really should’ve called in and stayed home, he did not want to leave his workload on his fellow advisers. He help me out and gave me a copy of the form he was sending over to the warranty department. I have had him before as an advisor, and he has always done an excellent job! More

Pleasant experience Customer courtesy & atmosphere. Everybody was friendly, didn't have any issues with anyone at the dealership. Although the wait was a little long, the Customer courtesy & atmosphere. Everybody was friendly, didn't have any issues with anyone at the dealership. Although the wait was a little long, the over all experience was nice. More

Nothing but Awesomeness Everyone is always so kind and helpful when I visit, including the other customers. This dealership is far from my house, but I drive to Brandon becau Everyone is always so kind and helpful when I visit, including the other customers. This dealership is far from my house, but I drive to Brandon because I never have problems with them and they make sure I'm aware of everything my vehicle needs without taking advantage of me. More

The worst service ever!!!! I would never ever recommend your service to anybody it was the worst customer service I've ever had in my life got my car fixed didn't even tell me a I would never ever recommend your service to anybody it was the worst customer service I've ever had in my life got my car fixed didn't even tell me about they didn't order a part until I had to look for myself also left my car dirty said it would only take 2 to 3 hours to fix my car it took over 10 hours and still didn't finish the job. More

Timely and effucient. I have always experienced good service at this dealership in both sales and service. Very friendly too. Recently made changes. Nice area for custome I have always experienced good service at this dealership in both sales and service. Very friendly too. Recently made changes. Nice area for customers. They keep you updated during the wait. More

My visit was great The advisor that assisted me was great and everything was done in a timely manner. I was greeted and was able to rest assured that Daniel would assist The advisor that assisted me was great and everything was done in a timely manner. I was greeted and was able to rest assured that Daniel would assist me More

Genuine Nice, respectable like always. Asked if I had any coupons and I didn’t but he helped me with the price anyways without my asking. PS: Wish the Nice, respectable like always. Asked if I had any coupons and I didn’t but he helped me with the price anyways without my asking. PS: Wish the construction would be done already it’s a nightmare getting in the door. More

Oustanding Service Excellent service. Car was finished with oil change in about 30 minutes! Good place to have your Mitsubishi serviced. Highly recommended. Waiting Excellent service. Car was finished with oil change in about 30 minutes! Good place to have your Mitsubishi serviced. Highly recommended. Waiting area has free coffee. More

Excellent Service I have been coming to this dealership for almost 5 years and I have always gotten excellent service. My adviser always understood my need when it ca I have been coming to this dealership for almost 5 years and I have always gotten excellent service. My adviser always understood my need when it came to getting issues resolved with my vehicle. More

Boggled by locks The gentleman that checked out my car was wonderful. He patiently explained and demonstrated how the car locks respond to the key fob by unlocking the The gentleman that checked out my car was wonderful. He patiently explained and demonstrated how the car locks respond to the key fob by unlocking the hatch without manually disengaging the locks. He answered all my questions with a smile. Thank you. More