Brandon Hyundai - Service Center

Came in, staff were courteous, fixed problem promptly. Everyone was professional. Would come again and recommend. Everyone was professional. Would come again and recommend. More

Always excellent customer service. Mario also it’s extremely helpful & gets everything done for me. This is why I only come to Hyundai to get my car taken care of thank you. Mario also it’s extremely helpful & gets everything done for me. This is why I only come to Hyundai to get my car taken care of thank you. More

They treat me good! ! no complaint's since the remodel. i love hyundai . Service is outstanding. ! no complaint's since the remodel. i love hyundai . Service is outstanding. More

Fast, efficient service. With polite people. Went the extra mile to solve problem caused by different Hyundai dealer service. With polite people. Went the extra mile to solve problem caused by different Hyundai dealer service. More

Excellent service, advisor Mario excellent as always and is my go too person when I have needs for service on my vehicle. is my go too person when I have needs for service on my vehicle. More

Easy to make an appointment, service was quick and thorough and they kept me updated thorough and they kept me updated More

Fast and friendly service. My service advisor Abel, did a great job keeping me updated about the status of my vehicle. My service advisor Abel, did a great job keeping me updated about the status of my vehicle. More

They were very professional, courteous, and thorough. I received all the information I needed and then some. We discussed what would be my next visit and planned for the prices that it will cost for my n I received all the information I needed and then some. We discussed what would be my next visit and planned for the prices that it will cost for my next oil change and new tires that I will need. Five stars for me! I look forward to my next visit. Plus they have a very accommodating waiting room. More

I would give it 0 starts if possible. I had 2 recalls on my vehicle and the brakes were making noise. After over 5 hours my brand new car with white interior was returned to me with greas I had 2 recalls on my vehicle and the brakes were making noise. After over 5 hours my brand new car with white interior was returned to me with grease/dirt stains all over it. I called several times and could not get an answer until I finally selected the sales option. The gentleman I spoke with told me to bring the car back and they would detail it but I had other commitments to attend to. I asked that he take my information and pass along the situation to the service department. I also text Mario on the number provided and shared pictures and received no response. More

I made an appointment for a software update that took 5 hours and the car wasn't updated. I pull up to my driveway and noticed my rear bumper had scratches on it. I send them a message about it but no repl hours and the car wasn't updated. I pull up to my driveway and noticed my rear bumper had scratches on it. I send them a message about it but no reply. I go in another day to update vehicle and speak to a service manager about the scratched bumper, they were looking at video but ultimately giving me the runaround. They wanted to put me in a rental to update my car, I told them I'm not going to leave my car here for 1 or 2 days while you have careless employees driving it. Made another appointment this time I'll wait. I pull in for my appointment and my advisor Chad Trombley says they can't update the software because of issues with the site, so I asked to speak to a manager about the scratches on my bumper which they were supposed to give me an update about. Chad took it upon himself to look at the video of me pulling in the previous week and showed me a picture with my car having scratches on the bumper, only 1 problem with that he didn't ask the time my appointment was last week and he found my car in 2 minutes. I told him this picture you just took is from me pulling in right now. His dishonesty is quite disturbing. At this point I don't want to have anything to do with Brandon Hyundai. I'm quite over it, but on my way out I asked the manager any update about the scratches on my car and he said he doesn't know what the other manager 's conclusion was. He was totally unhelpful, had no interest in helping me out in the matter. I will never recommend anybody go there. Do yourself a favor and go any other Hyundai dealership. It is and has been such a bad experience the last 4 years going there. More