Brandon Hyundai - Service Center

Horrible Service Dept This is the second time I've used them for service on a new car I purchased there and for second time it was dreadful. The advisors are good but that' This is the second time I've used them for service on a new car I purchased there and for second time it was dreadful. The advisors are good but that's about it. They do a poor job in general and don't bother making an apt because you'll wait behind everyone else anyway. More

Maintenance visit Work was completed in a timely frame. Everyone was friendly. They took time to explain work done to vehicle. Waiting room was clean. Internet &coffee Work was completed in a timely frame. Everyone was friendly. They took time to explain work done to vehicle. Waiting room was clean. Internet &coffee provided. More

Silence for 2 hours Came in to get my gas range checked and after dropping my car and I sat in the waiting room for two hours before I heard anything about my car. Howeve Came in to get my gas range checked and after dropping my car and I sat in the waiting room for two hours before I heard anything about my car. However the only news I heard was that they did nothing. Thank you Hyundai of Brandon for wasting my afternoon. Really appreciate it and I will never be back. More

Great service My visit went really well. The experience was wonderful, waiting area was clean. Mario was the one that helped me and he was phenomenal. He is the ONL My visit went really well. The experience was wonderful, waiting area was clean. Mario was the one that helped me and he was phenomenal. He is the ONLY reason I’m with hyundai. Thank you so much Mario. More

Tinted windows. We purchased a new vehicle and it did not have tinted windows. We were promised we could have them installed workout any additional money. Took it the We purchased a new vehicle and it did not have tinted windows. We were promised we could have them installed workout any additional money. Took it there a week after our car purchase. Taken on time and the windows look great. More

Never answers the phone and too slow Sales dept is great but service is just to slow. Never answers the phone. Its pathetic. Needs improvement or additional people in the service dept Sales dept is great but service is just to slow. Never answers the phone. Its pathetic. Needs improvement or additional people in the service dept More

Need to improve customer service Not sure if i would recommend this location because i believe customer service is very important. I called my service representative the day I left wi Not sure if i would recommend this location because i believe customer service is very important. I called my service representative the day I left with a very important question and he has yet to return my call. More

Typical 15,000 mile service My G80 purchase includes this service, so there was no cost. Corey was very good to work with. I asked for a driver to pick me to bring to the deale My G80 purchase includes this service, so there was no cost. Corey was very good to work with. I asked for a driver to pick me to bring to the dealer to pick up my car. "T" was the driver and he was very pleasant to talk with also. More

Fast and smooth experience It was fast and the technician Jeff did excellent servicing of my car. Service Rep Eugenio also helped clarify some of my doubts. Love the new coffe It was fast and the technician Jeff did excellent servicing of my car. Service Rep Eugenio also helped clarify some of my doubts. Love the new coffee machine as well. More

Oil Change and Professional Services I needed an oil change and wanted to have this done prior to me traveling Orlando Florida. At the last minute I stopped by and inquired. The service I needed an oil change and wanted to have this done prior to me traveling Orlando Florida. At the last minute I stopped by and inquired. The service department manager was instrumental in me getting the oil change done ..... in and out within 30 minutes..including a courtesy car wash. .He informed his team members of my needs and they made it happened. Awesome job.. thank you for your expedited professional service. More