Brandon Hyundai - Service Center

Unexceptable! Was promised vehicle in 2 and 1/2 to 3 hours. Serviceman had my vehicle for 5 hours and unable to repair ABS recall as the light was on. I was told Was promised vehicle in 2 and 1/2 to 3 hours. Serviceman had my vehicle for 5 hours and unable to repair ABS recall as the light was on. I was told by manager, upon pickup, that that issue should’ve been resolved first. Serviceman stated he was unaware and had NO knowledge of that. No communication. He was also rude and sarcastic to me even in front of his manager. Suggest customer service classes. So 5 hours later and no service. Problem not resolved. More

Abel was great, he helped me from the beginning to the end. I w would refer him to anyone. end. I w would refer him to anyone. More

Such a good process from making the appointment to getting updates and not being up sold. A pleasurable experience all around. getting updates and not being up sold. A pleasurable experience all around. More

Very bad customer service Soon as you pay off your car they don’t care about you anymore they don’t care about you anymore More

1.5 to 1.75 hours for an oil change is too long to fit into a normal schedule and take my car in regularly. into a normal schedule and take my car in regularly. More

The service writer Jeff was cold and was not thorough. It took over 2 hours for an oil change and tire rotation. The if it wasn’t complimentary since I bought the car there I would have went elsewhere. It took over 2 hours for an oil change and tire rotation. The if it wasn’t complimentary since I bought the car there I would have went elsewhere. More

Well, I went there to check on an issue on my car. They told me he’s gonna take about two hour. I sit there for over than two hours and nothing was happening. I found my car in the parking lot. I aske They told me he’s gonna take about two hour. I sit there for over than two hours and nothing was happening. I found my car in the parking lot. I asked the person who took it. he said he just took it not too long ago and it was over 2 1/2 hours and nothing has been done to it I’m pretty sure that’s because I was not going there to change oil or do some work to pay for any job. It was just a regular check up because something was going on to my vehicle and as I have a 10 year warranty that’s supposed to be for free, so I was nota fair priority to them they only care about the other who pay for things to be done that day and I have to be on the side till they find some time for me which was not acceptable. I was not happy. I took my car and left very disappointed. More

Excellent timely and personal service. I was impressed with the attention given to my needs and the professionalism of Mario. If he isn't already, he should be training other service advis I was impressed with the attention given to my needs and the professionalism of Mario. If he isn't already, he should be training other service advisors. More

I appreciate the service provided by Ed Johnson and the mechanics at Brandon Hyundai. The you man who drove me home and picked me up was very professional also. Thank you. mechanics at Brandon Hyundai. The you man who drove me home and picked me up was very professional also. Thank you. More

Very good service in a timely manner. Best customer service. Happy to be a hyundai customer. Best customer service. Happy to be a hyundai customer. More