Brandon Hyundai - Service Center

Courteous. Answered all my questions. Although it was a Saturday and no courtesy van was available on the weekend, my service consultant, Lauryn Muhammad, arran Answered all my questions. Although it was a Saturday and no courtesy van was available on the weekend, my service consultant, Lauryn Muhammad, arranged a ride to and from my desired destination and the dealership while my car was being serviced. Lauryn and Gerrold (my driver back and forth to the dealership) went out of their way to meet my needs. Fantastic service! More

Ed, my advisor, always willing to help! He make sure I get what I need! He make sure I get what I need! More

Very respectable customer and very understanding patient. Very excellent communication well. Thanks for someone to talk with sign language. Very excellent communication well. Thanks for someone to talk with sign language. More

Except Lauryn Muhammad who is courteous and professional, I'm not satisfied with the recent expreience at Brandon Hyundai services. First and foremost, it took 2 hours for oil change, whereas in other places I'm not satisfied with the recent expreience at Brandon Hyundai services. First and foremost, it took 2 hours for oil change, whereas in other places it takes about 45 minutes. Secondly, The professional took care of oil change and tire rotation parts, which was showing as the recommendation. However, they didn't seem to take care of 14-point inspection as I see that one of the tires has 32 psi whereas the recommended guage is 34 psi. Thirdly, tire valve stem caps is missing for one of the tires, which is not observed during the service. I wanted to give one star rating but am giving 3 stars just because of Lauryn's professionalism and services at the waiting area. I hope that these minute details will be taken care alongwith utmost attention next time I visit the service center. More

Kind and thoughtful staff, super apologetic when they didn’t have to be for my wait. The new waiting area is very nice although the chairs are a little too close together. didn’t have to be for my wait. The new waiting area is very nice although the chairs are a little too close together. More

If I make an appointment I don’t expect an oil change to take an hour or longer! They took an hour and a half take an hour or longer! They took an hour and a half More

Always good service! ! Ed was the best, I would hire him for sure. Thx as always!! ! Ed was the best, I would hire him for sure. Thx as always!! More

I like the new setup. The entrance was easy to find and the waiting area was nice. All staff members I interacted with were professional. Jeff was great. I would ask for h The entrance was easy to find and the waiting area was nice. All staff members I interacted with were professional. Jeff was great. I would ask for him again in the future. More

Quick listens and answers any questions I had informed me the time it would take informed me the time it would take More

Eb in service was great! Very friendly and professional. All of my vehicle issues were taken care of. Very friendly and professional. All of my vehicle issues were taken care of. More