Brandon Hyundai - Service Center

Harold was awesome! He was really honest and kind. He communicated well and kept me updated. This is my third time getting service at this dealership and I’m always happy. communicated well and kept me updated. This is my third time getting service at this dealership and I’m always happy. More

The service rep Harold was great! He was very professional and explained the issue thoroughly. He always kept me updated throughout the process. A++++ employee. I would hire him to work for me. professional and explained the issue thoroughly. He always kept me updated throughout the process. A++++ employee. I would hire him to work for me. More

Great Service! thank you, thank you, thank you! I was welcomed by very friendly and professional team, I highly recommend visiting Brandon Hyundai for all your vehicle needs. Keep up the good work, welcomed by very friendly and professional team, I highly recommend visiting Brandon Hyundai for all your vehicle needs. Keep up the good work, More

Most employees were wearing masks correctly. Went in for a recall, didn't have the issue and got my vehicle back quickly. Friendly staff! Scheduling an appointment was easy, too. a recall, didn't have the issue and got my vehicle back quickly. Friendly staff! Scheduling an appointment was easy, too. More

The oil change was quicker than I expected. Harold was very courteous and made sure I was taken care of as soon as he noticed I was waiting. He was lso suggested what other maintenance I needed pertaining very courteous and made sure I was taken care of as soon as he noticed I was waiting. He was lso suggested what other maintenance I needed pertaining to the mileage for my car. More

The team was able to get my vehicle in last minute and it was ready the same day. I’m happy with the customer service. was ready the same day. I’m happy with the customer service. More

Good service and fast. Nice people. Excellent price. I can recommend it. I feel good in wait area. The people always talked with me about that was convenient for me can recommend it. I feel good in wait area. The people always talked with me about that was convenient for me More

Went in for recall , oil change and tire rotation. Did not wait too long. Good service, respected Covid everyone was masked and gloved. Thank you for having outdoor seating available. not wait too long. Good service, respected Covid everyone was masked and gloved. Thank you for having outdoor seating available. More

8:00 appt. took 3 hrs. It took 3 days to get the appt. They use to wash the car, not this time. This Genesis 80 is an expensive car. Felt like I brought in a junk car. Maybe it was because I purchased They use to wash the car, not this time. This Genesis 80 is an expensive car. Felt like I brought in a junk car. Maybe it was because I purchased at another dealer. But, Brandon had none at the time. Crown is an hour away, but probably would have been better. I don’t expect red carpet treatment but this was a bad experience. More

Harold did an amazing job at customer service. His status updates and follow-up were spot on. Diagnosing the issue with my car was difficult to identify. He took the time to explain things in a manne status updates and follow-up were spot on. Diagnosing the issue with my car was difficult to identify. He took the time to explain things in a manner that was simple for me to understand. I would highly recommend him to other customers in need of service. By the way, we chose to bring our car to Harold at Brandon Hyundai for service based on a recommendation from a co-worker. She stated we have to see him. She was right and we thank you. I will return to Brandon Hyundai and Harold for service. Special note: I picked up the car late at night. Harold was not on duty at the time. This special note should not reflect on his customer service. Only one issue with the quality of the work. My car was not fully checked upon pick-up. I went in for a hesitation and rear brake light issue. The passenger side tail light was determined to be the cause. However on my drive home, I noticed the driver side brake light was out. It simply wasn't worth the inconvenience to return to have it replaced. The techs should have caught this. More