Brandon Hyundai - Service Center

The service was unbelievable. Has improved 110%. Was kind and efficient. Loved the video service. Kyle kept us informed of any developments along the way. Was a pleasure to do business with. I usually dread and efficient. Loved the video service. Kyle kept us informed of any developments along the way. Was a pleasure to do business with. I usually dread working with the service department. Not this time, was a great experience. More

I don’t understand how you can offer a 7am appointment and the Technicians is not even present until maybe 7:30am. I just needed to get my sisters car battery swapped out because it died the evening befor and the Technicians is not even present until maybe 7:30am. I just needed to get my sisters car battery swapped out because it died the evening before. The battery was under warranty and we had it jumped by Hyundai Roadside Assistance/AAA. I worked down the street so I offered to take it for her for the replacement. I took the available 7am appointment and was the only one there for a bit. I figured it should take an hour or less to take care of and I wouldn’t have been very late for work. I don’t understand how it’s takes 2:30 hours to swap out a battery and I was the first customer for the day. My sister had a bad experience last time she was at the Service Department as well maybe less than a month ago. At this rate we wouldn’t want to come back to this Service Department any more. I was told by the service advisor that she would email me the receipt since I was in a rush to get to work. I agreed but my sister has yet to receive the receipt/paperwork regard the service/replacement of the battery More

Good efficient service. Faten in service is super.The videos that they send in regard to your car and its current status is really useful videos that they send in regard to your car and its current status is really useful More

I came to the dealership to have my passenger side headlight bulb changed and I was told that I have to pay 1 hour Diag fee to see what’s wrong with it. So I went to Crown Hyundai in Pinellas Park an headlight bulb changed and I was told that I have to pay 1 hour Diag fee to see what’s wrong with it. So I went to Crown Hyundai in Pinellas Park and they change the headlight bulb with no problem. More

Brandon Hyundai provided exceptional service. They sent me a video and provided a detailed description of service recommendations. Then they followed through in an urgent fashion to return my car to me. Ve me a video and provided a detailed description of service recommendations. Then they followed through in an urgent fashion to return my car to me. Very impressed with the professionalism of staff. More

Lewis was very efficient letting me know about my car he also spoke about things that I need to have done it was also nice to see Mario also spoke about things that I need to have done it was also nice to see Mario More

My first courtesy service experience was very poor. The service consultant was not helpful. I selected the Rent a Car option when I booked the service online - No rental or shuttle service was provided. I service consultant was not helpful. I selected the Rent a Car option when I booked the service online - No rental or shuttle service was provided. I had to Uber to work. My car still has the service reminder on after the car was serviced. I am looking for another dealership to reset it. The service department did not meet my basic expectations. More

Great place, they fixed my car and never charged me a dime. I’ll be buying my next car here. Everyone was very friendly in the service department dime. I’ll be buying my next car here. Everyone was very friendly in the service department More

Great experience, once again. Things have definately improved since the Morgan Group took over. Mario was outstanding, very professional and informative. Enjoyed the video of my vehicle being serviced improved since the Morgan Group took over. Mario was outstanding, very professional and informative. Enjoyed the video of my vehicle being serviced, Novel idea! More

This dealership has a friendly staff. It's a clean, and always great seeing the new vehicle models as we wait for our car service. always great seeing the new vehicle models as we wait for our car service. More