Brandon Hyundai - Service Center

I spent 3 hours waiting on an oil change. I had to find my car to see if it was finished. Once I saw it was completed the associate that was helping me was too busy to get me checked out so the manager di my car to see if it was finished. Once I saw it was completed the associate that was helping me was too busy to get me checked out so the manager did. The car was not even washed. Custom service was terrible. More

The experience was amazing. Joe DiDio was remarkable. He was on top of everything. Kept in me the loop of everything that was going on. was on top of everything. Kept in me the loop of everything that was going on. More

The dealership was fast and to the point. We will be back for future business. Why a25 word minimum just say what neefs to be said. Afyer that it's blah blah blah. for future business. Why a25 word minimum just say what neefs to be said. Afyer that it's blah blah blah. More

normally a service dealership would tell the customer what repairs are recommended along with the customer ID REPAIR REQUESTED,. I had to return a second time to have the RECALLS looked at. what repairs are recommended along with the customer ID REPAIR REQUESTED,. I had to return a second time to have the RECALLS looked at. More

We thought that we would get in close to the time of our appointment however we had a 1:30 appointment and found out that we had a 2 hour wait for a oil change. What good does it do to have a appointment? appointment however we had a 1:30 appointment and found out that we had a 2 hour wait for a oil change. What good does it do to have a appointment? More

I can not complain about my service but I avoid using the service due to the high cost. I am also dislike the location of the service center. Too many cars to navigate through to reach service center. service due to the high cost. I am also dislike the location of the service center. Too many cars to navigate through to reach service center. More

Was contacted by Hyundai via email that an oil change was due. The car had 5000+miles on it and upon arriving I was told that the oil change does not occur until 7500 miles. The service person acknowledged t due. The car had 5000+miles on it and upon arriving I was told that the oil change does not occur until 7500 miles. The service person acknowledged that they don’t send out the emails but apparently this happens and would like it if the sales people would communicate this. He was able to clear the car for the service. I wondered how people would feel being turned away after making arrangements to come etc. I overheard someone else experience the same. The whole experience took 2 !/2 hrs. Tire rotation was done as well. The time seemed excessive. I used the ladies room while I waited and found it to be dirty in appearance. It left me feeling like this dealership was lacking something considering they are selling a high end products as considerable cost. The car was washed as part of the service but not vacuumed out? I thought this would be included. In the end, I happen to notice the car parked and had to go in and ask for it to leave. I am wondering if the 3 yr. warranty allows you to get service at any dealership? We also purchased an extended warranty. More

Harold De LA Cruz made this service visit fantastic for me. I've had some bad experiences with Brandon before, but he made the visit exceptional. me. I've had some bad experiences with Brandon before, but he made the visit exceptional. More

Great as usual. Harold always delivers an excellent Great as usual. Harold always delivers an excellent customer service . Strongly recommend him . Have been taking my car for maintenance there for ne Great as usual. Harold always delivers an excellent customer service . Strongly recommend him . Have been taking my car for maintenance there for nearly 5 years .No complaint at all. More

Just moved to Tampa and was looking for a new place to service my Tucson. Setting up the appointment was a breeze; once there, Harold took care of everything and explained the extra stuff my car needed (a service my Tucson. Setting up the appointment was a breeze; once there, Harold took care of everything and explained the extra stuff my car needed (a recall service my last dealership hadn't informed me about) and a still-in-warranty battery change. Service took a bit longer than I expected but it was one of the comprehensive ones, and considering the extra stuff, it makes sense they took their time. All in all, great experience. Will definitely come back! More