Brandon Hyundai - Service Center

The whole process and communication was rude, condescending and unimpressive. I would never go back there to buy a car or service a car, ever. Hopefully conversations are recorded and you can tra condescending and unimpressive. I would never go back there to buy a car or service a car, ever. Hopefully conversations are recorded and you can train staff how NOT to talk to customers. Less than 1* , for sure. More

They were very nice and welcoming to me. They also were very knowledgeable and got my car done quickly. They also were very knowledgeable and got my car done quickly. More

Mario is on point as always he is and remains my go to person. I am disappointed the part needed to repair my vehicle required ordering and remains on delay. Mario kept me informed as to the status. person. I am disappointed the part needed to repair my vehicle required ordering and remains on delay. Mario kept me informed as to the status. More

Staff is polite, but need to have greater contact when customer waiting for major work eg over 4 hours customer waiting for major work eg over 4 hours More

They always have appointments available when you need them and they are very quick and kind them and they are very quick and kind More

I do use Brandon Hyundai for service often primarily because my experience there is under whelming. This time new tires and oil change. Service advisor was courteous and professional. After leaving the because my experience there is under whelming. This time new tires and oil change. Service advisor was courteous and professional. After leaving the dealership I checked tire pressure to find it set at 40 psi. Should be 35. Confirmed with service department the correct pressure, reset myself. This service department proves every time they do not pay attention to the work quality. More

Excellent service, polite and professional treatment. Facilities were clean, Showroom was very well presented. Offers for a new purchase was offered. Facilities were clean, Showroom was very well presented. Offers for a new purchase was offered. More

They took me right at my appointment time, no delay. It took about 20 minutes longer than anticipated. The lounge area was very nice and accommodating. It took about 20 minutes longer than anticipated. The lounge area was very nice and accommodating. More

I dropped off my car based on the appointment at 8:30 on Friday but the tech did not touch it till Friday evening and notified on Saturday morning that it is ready. When I picked it up, the car wasn’t even Friday but the tech did not touch it till Friday evening and notified on Saturday morning that it is ready. When I picked it up, the car wasn’t even washed. Later on identified that the service reminder timer was not even reset. I am doubtful that if any service was done at all. Onboard computer is still showing service overdue. More

The worst experience I’ve ever experienced! Would not recommend to anyone! I’m still suffering the regrets of my interaction with the dealership Would not recommend to anyone! I’m still suffering the regrets of my interaction with the dealership More