Brandon Hyundai - Service Center

The dealership kept me informed of the progress of what was going on with the repair. was going on with the repair. More

Abel Gomez was very friendly and helpful during my visit. And service was very professional. And service was very professional. More

I take my Sonata there for most services and it’s always a positive experience. The Service Advisors’ communication from start to finish is always top notch and my car is well taken care of. a positive experience. The Service Advisors’ communication from start to finish is always top notch and my car is well taken care of. More

I want to congratulate Brandon Hyundai for having a great person like Faten Thank you so much Faten for the great service that you performed on my daughters car. My daughter had damaged her tire late at nigh person like Faten Thank you so much Faten for the great service that you performed on my daughters car. My daughter had damaged her tire late at night and we contact Faten she made arrangement for the car to be towed and picked up at zero cost utilizing Hyundai roadside assistance and the tire warranty that we had purchased. Tire and rims replaced and completed less than 24 hour next day it was like magic. I recommend everybody go and see Faten for the perfect service. Thank you so much. Hassan More

Everyone was very nice and helpful. My car was ready quickly. It was a great experience. My car was ready quickly. It was a great experience. More

This is the worst service department I have ever been in and I hope I won't have to return soon and I hope I won't have to return soon More

For a dealership under construction, they really work hard to make you feel important. Great people and fair prices, hard to make you feel important. Great people and fair prices, More

Had to bring my vehicle back to repair an interior leak, supposedly from the sunroof. Still is leaking. Now car is smelling musty. When I message the advisor, I get no response. When I call, I have to leave supposedly from the sunroof. Still is leaking. Now car is smelling musty. When I message the advisor, I get no response. When I call, I have to leave a Voicemail. I do not get a return call. I am trying to set up for drop off and service vehicle. This has been unsuccessful for the past few weeks. I'm so frustrated that I called another local dealership so that Icould finally get the issue resolved, but the appt is over a month away and I will not be provided with a service vehicle/rental. I have a full-time job and a toddler in daycare. I cannot go without a vehicle. I am frustrated that the leak has not been fixed after w attempts and I feel like I am being brushed off by the dealership now. My vehicle is just over a year old and has not been in any accidents. I've opened the sunroof less than 5 times. More

Make worded review optional. Some people are lazy and want to just submit the stars. Some people are lazy and want to just submit the stars. More

Too many pieces of your customer service are disconnected. If parts must be ordered, make sure the customer's appointment date comes BEFORE the parts arrive. And, there is NO POINT writin disconnected. If parts must be ordered, make sure the customer's appointment date comes BEFORE the parts arrive. And, there is NO POINT writing down customer phone numbers on forms if you're not going to pass that paperwork around. Better yet, let a service rep be the single point of contact during a service call. I should not speak with 4 reps who don't pass info to each other and have them all me the same questions each time. More