Brandon Hyundai - Service Center

Ed who checked me in was very friendly and had great customer service skills. Explained what would be done to my car and the estimated cost. customer service skills. Explained what would be done to my car and the estimated cost. More

JEFF! JEFF! JEFF! This man saved the dang day! He was so attentive and is what a true manger looks like. JEFF! JEFF! This man saved the dang day! He was so attentive and is what a true manger looks like. More

All the new updates to the dealership were very nice. It was clean and had a great place for me to work while waiting for my car. It was clean and had a great place for me to work while waiting for my car. More

The dealership provides professionalism and great retention by following up with their customers. Now that it’s renovated we have a lobby to set down in and sometimes there are complementary snacks w retention by following up with their customers. Now that it’s renovated we have a lobby to set down in and sometimes there are complementary snacks with drinks (water / coffee) More

Donnie was my advisor and his communication was nonexistent. I was the one having to call and check on my vehicle. My car went in on Saturday and I told him I needed it back by Tuesday by 1pm at th nonexistent. I was the one having to call and check on my vehicle. My car went in on Saturday and I told him I needed it back by Tuesday by 1pm at the latest. My car was not ready by that time and Donnie did not follow up and communicate the delay with me. When I called to find out why it wasn't ready I talked to Dave because Donnie was at lunch and when I asked why I wasn't given an update Dave snapped back at me telling me "I guess Donnie just shouldn't eat!" Worst customer service ever. Mario helped me 2 weeks prior and was wonderful, communicated multiple times during my service. Mario ended up helping fix this issue when I went to the dealership. More

I was able to change my appointment to a day early and fortunately I still had Abel Gomez as my service advisor. I requested to have Abel since he was able to solve an ongoing issue I had with my Santa Fe fortunately I still had Abel Gomez as my service advisor. I requested to have Abel since he was able to solve an ongoing issue I had with my Santa Fe in the past. Abel is very professional and always takes interest in whatever I need for my vehicles. Yesterday I brought my Tucson in for an oil change and Abel was professional as usual and had my vehicle ready and washed within a short period of time. Your company is fortunate to have such a great service advisor! Thanks very much! Ray Uris More

Alexa was assigned as my customer service rep. She was transparent and did a great job figuring it out when met with adversity. My car was at the dealership during Hurricane Milton, and came back She was transparent and did a great job figuring it out when met with adversity. My car was at the dealership during Hurricane Milton, and came back to me without a scratch. More

Hyndai Brandon is a fantastic dealership! Everyone has been so kind and friendly! They were very quick to help assist me with my car needs! Everyone has been so kind and friendly! They were very quick to help assist me with my car needs! More

Staff friendly, however my car was returned in worse running condition than I dropped it off in. And chief complaint/issue was “not duplicated”, but I found the same exact issue the next day after picki running condition than I dropped it off in. And chief complaint/issue was “not duplicated”, but I found the same exact issue the next day after picking my car up. And everyday since. More

The facilities always clean my service representative is always professional and informative and my repair is always prompt. always professional and informative and my repair is always prompt. More