Brandon Hyundai - Service Center

Two hours for an oil change is ridiculous. I had an appointment! You promised to wash my car. You didn’t. Not impressed. I had an appointment! You promised to wash my car. You didn’t. Not impressed. More

Absolutely blown away by Brandon Hyundai. We are on vacation in Florida from Canada and they got in us right away to diagnose a check engine light; they were so kind and helpful and made sure We are on vacation in Florida from Canada and they got in us right away to diagnose a check engine light; they were so kind and helpful and made sure we knew what was going on since it was a brand new car (less than a month old). Ensured the fee was covered as it was under warranty, offered us a coffee, water and ice, and even shuttled us to the mall while it was in for service. Even though it sucks we had to spend part of our vacation doing this, it was seamless and the whole dealership was so so nice and welcoming. (Sarasota Hyundai didn’t give us the time of day, told us they couldn’t get us in (in a two week timeframe) just to diagnose the engine light. Wasn’t very personable on the phone and didn’t seem to care at all.) SO THANK YOU BRANDON HYUNDAI!!! More

Waited 2 hours to be told the problem wasn’t under extended warranty. They wanted to charge me almost $1300 to replace two hoses. I got them repaired elsewhere for $350. I also had to pay a “diagnosti extended warranty. They wanted to charge me almost $1300 to replace two hoses. I got them repaired elsewhere for $350. I also had to pay a “diagnostic fee” even though I had a warranty. Will never buy another Hyundai again. I have never had so many issues with a car. More

Place was very nice. I was taking care of very well. I appreciate the work they did and how they treated me. I was taking care of very well. I appreciate the work they did and how they treated me. More

Very disappointed with the service department. I made an appointment for 10:00. When I dropped off my car Dave said it would take 2-2.5 hours for oil change, tire rotation, and alignment. So we h I made an appointment for 10:00. When I dropped off my car Dave said it would take 2-2.5 hours for oil change, tire rotation, and alignment. So we had someone pick us up 4 hours later I tried calling and texting for an update. You can’t speak to anyone. No one called me back or responded to my messages. So I had someone drive us back. Dave wasn’t at his desk so I asked the guy with the cowboy hat for the status of my car. He said we have to wait for Dave. About 5 minutes later Dave came. He went to check on the car. They hadn’t even started. We are from NJ and schedule this appointment so we can get back on the road home. He said he was sorry and that the appointment was just to get to talk to him and that the car would be done sometime that day. This is ridiculous. I asked for a manager. Who said well we’re sorry. They will do it now. No one was nice or had a smile. Never had been treated like that at any dealer I’ve been to. Also they did not reset my dash so we keep getting a message that I need service so now we have to take it back to my dealer when we get home More

Jeff did a great job working me into the schedule to replace my tire after hitting a pot hole. replace my tire after hitting a pot hole. More

Very polite, professional and most important fixed my car. It was quick and I could take my car back on time . car. It was quick and I could take my car back on time . More

Jeff was great as always. Got me in and out quick! Oil change from the best at Brandon Hyundai. Got me in and out quick! Oil change from the best at Brandon Hyundai. More

My service advisor Ed Johnson was amazing. He made sure I stay abreast of what was going on with my vehicle. I highly recommend him as a service advisor. He made sure I stay abreast of what was going on with my vehicle. I highly recommend him as a service advisor. More

Great service. Tyler was very helpful and patient with helping me. They installed a new tire quick. Tyler was very helpful and patient with helping me. They installed a new tire quick. More