Brandon Hyundai - Service Center

Great service from the rep Andrew. The center has been undergoing renovations for some time so difficult to work out where to go and waiting room is currently in showroom, but hopefull The center has been undergoing renovations for some time so difficult to work out where to go and waiting room is currently in showroom, but hopefully that won’t be much longer. More

Stephanie was an excellent sales rep. , she was attentive to all our requests and questions. There wasn't a time during our experience when we felt pressured or uncomfortable. She went a , she was attentive to all our requests and questions. There wasn't a time during our experience when we felt pressured or uncomfortable. She went above and beyond after the sale to mail us our garage remote that we absentmindedly left in our trade. More

The wait time for a technician to log me in and inquire what service I needed took a very long time;Waiting to check in took a long time; only two vehicles were ahead of me. waiting for technician. Several what service I needed took a very long time;Waiting to check in took a long time; only two vehicles were ahead of me. waiting for technician. Several employees were outside just talking to each other while customers were waiting to be checked in More

Very clean. Staff are very friendly. The service department well organized. I will use their services again. Staff are very friendly. The service department well organized. I will use their services again. More

I have been a Hyundai owner since 2003, and have always been treated professionally and any service completed fast and proficiently. been treated professionally and any service completed fast and proficiently. More

Service was good it would be nice when I tried calling to get a price on some service it would be nice for a call back get a price on some service it would be nice for a call back More

We will never again take a car to Brandon Hyundai for service. We had an 8:00 appt on Aug 9 for routine service. Our car was there 4 hours and no work was done on it. We checked on the status of our car service. We had an 8:00 appt on Aug 9 for routine service. Our car was there 4 hours and no work was done on it. We checked on the status of our car at 10:30 and again at 11:30. Just before noon, we told the service consultant to bring our car around. We were tired of waiting; we wanted to just take our car and go home. We said we'd make another appt for another day, but we have no intention of ever going back there. We didn't want to show that we were upset and frustrated with the total lack of customer service. We wanted to leave on good terms, even though we will never go there again. More

This is by far THE WORST DEALERSHIP I have EVER dealt with from the time of purchase until now. Brand new car off their lot but has been in for repairs 5 times! They never answer their phone, they don’t with from the time of purchase until now. Brand new car off their lot but has been in for repairs 5 times! They never answer their phone, they don’t complete the work they said they did, and they do not have accurate records. I’ve been there twice about the recall on the roof molding and it was fixed but every time I try to book an appointment it says I have an open recall. Now I’m unsure if the roof molding was even fixed! Fix your systems and answer the phone!!!! More

Excellent service, very polite people definitely i will recommend this Hyundai dealer , thanks for your help. recommend this Hyundai dealer , thanks for your help. More

It was fine they got me in and took care of my car in a decent time decent time More