Brandon Hyundai - Service Center

They were prompt and very accommodating. I was explained details about my needed repair and the mechanic also took time to show me exactly what my problems were. I really appreciated that. I I was explained details about my needed repair and the mechanic also took time to show me exactly what my problems were. I really appreciated that. I didn’t feel rushed and he actually spoke with me and no to me. More

All around good dealer, I haven’t had any issues with their warranty work nor did they try and push back and charge me for warranty work either. Alexa was a great customer service rep who made the entire their warranty work nor did they try and push back and charge me for warranty work either. Alexa was a great customer service rep who made the entire process go very smoothly More

Service team seems too not care about anything just price gouging everyone hard too trust them if work is even getting done on vehicle's gouging everyone hard too trust them if work is even getting done on vehicle's More

Donnie and Ed were a tremendous help in facilitating my warranty paint job. Their care and attention is greatly appreciated. I also appreciate other employees who stepped in to help throughout the process. warranty paint job. Their care and attention is greatly appreciated. I also appreciate other employees who stepped in to help throughout the process. More

Ed who checked me in was very friendly and had great customer service skills. Explained what would be done to my car and the estimated cost. customer service skills. Explained what would be done to my car and the estimated cost. More

JEFF! JEFF! JEFF! This man saved the dang day! He was so attentive and is what a true manger looks like. JEFF! JEFF! This man saved the dang day! He was so attentive and is what a true manger looks like. More

All the new updates to the dealership were very nice. It was clean and had a great place for me to work while waiting for my car. It was clean and had a great place for me to work while waiting for my car. More

The dealership provides professionalism and great retention by following up with their customers. Now that it’s renovated we have a lobby to set down in and sometimes there are complementary snacks w retention by following up with their customers. Now that it’s renovated we have a lobby to set down in and sometimes there are complementary snacks with drinks (water / coffee) More

Donnie was my advisor and his communication was nonexistent. I was the one having to call and check on my vehicle. My car went in on Saturday and I told him I needed it back by Tuesday by 1pm at th nonexistent. I was the one having to call and check on my vehicle. My car went in on Saturday and I told him I needed it back by Tuesday by 1pm at the latest. My car was not ready by that time and Donnie did not follow up and communicate the delay with me. When I called to find out why it wasn't ready I talked to Dave because Donnie was at lunch and when I asked why I wasn't given an update Dave snapped back at me telling me "I guess Donnie just shouldn't eat!" Worst customer service ever. Mario helped me 2 weeks prior and was wonderful, communicated multiple times during my service. Mario ended up helping fix this issue when I went to the dealership. More

I was able to change my appointment to a day early and fortunately I still had Abel Gomez as my service advisor. I requested to have Abel since he was able to solve an ongoing issue I had with my Santa Fe fortunately I still had Abel Gomez as my service advisor. I requested to have Abel since he was able to solve an ongoing issue I had with my Santa Fe in the past. Abel is very professional and always takes interest in whatever I need for my vehicles. Yesterday I brought my Tucson in for an oil change and Abel was professional as usual and had my vehicle ready and washed within a short period of time. Your company is fortunate to have such a great service advisor! Thanks very much! Ray Uris More