6,696 Reviews of Brandon Hyundai - Service Center
The service was excellent, fast, the waiting time was reasonable, the employees were helpful and attentive, very grateful. reasonable, the employees were helpful and attentive, very grateful. More
The service department is good and they are knowledgeable. It is always busy and I think sometimes things are rushed and not looked over thoroughly. I have been there 3 times in the last month knowledgeable. It is always busy and I think sometimes things are rushed and not looked over thoroughly. I have been there 3 times in the last month and the issue is not fixed. I do not have time to be at the garage for hours and multiple visits. More
Mario was very professional and definitely knows his stuff. We had the pleasure of meeting his manager as well who was also very professional. stuff. We had the pleasure of meeting his manager as well who was also very professional. More
Abel Gomez is wonderful. Serviced received 12/20 motor light returned on 12/26. Actually made appt at another dealership and drove to Brandon Hyundai not knowing of my error. Serviced received 12/20 motor light returned on 12/26. Actually made appt at another dealership and drove to Brandon Hyundai not knowing of my error. Abel was kind and helped me obtain service, part ordered and awaiting call to complete service. More
Mario was condescending, when i declined services because they were out of my budget he acted like my car was a waste of his time. I had to ask if my car was getting worked on today, if they needed to order they were out of my budget he acted like my car was a waste of his time. I had to ask if my car was getting worked on today, if they needed to order parts, and if it was ready. When i texted him these questions he answered in as little words as possible. I feel like if i never asked he would have let my car sit there an extra day. Every time im at Brandon's Hyundai its a hectic, cramped space. Its been 5 years at this dealership and ive met some nice people working there, but overall im so annoyed to be there More
I usually don't rate but I thought this was necessary. I have been going to this place for more than 13 years now, never had issues. One guy on my last service annoyed me so much that I would probably nev I have been going to this place for more than 13 years now, never had issues. One guy on my last service annoyed me so much that I would probably never go back there. I dropped my car and never heard from them for 4 hours, I called and the guy name Dave, didn't even know I have dropped the car and he is the assigned person. Then two hours later my car was still not in for service. I end up taking UBER home from the work and then again next morning uber again (not covered by Hyundai).Next morning my car was not even washed. When he tool my car to wash it smelled like weeds. Then today I happened to notice my car has 4 lugs missing from my back tire and one from the front tire. More
Gabriel and Jeff are great. Gabriel is in sales and Jess is in service. They both are the only reason I go to this dealership. Gabriel is in sales and Jess is in service. They both are the only reason I go to this dealership. More