Brandon Hyundai

Thomas was very professional, patient and knowledgeable. Went the extra mile to ensure the vehicle we bought was the right one for us at the right price. Went the extra mile to ensure the vehicle we bought was the right one for us at the right price. More

Took day off to drop my car in (Advisor Eddie Johnson) failed call and failed to review car historyfor open recal, failed to notifyme of status, and failed to schedule for recall fix. Costing me two days failed call and failed to review car historyfor open recal, failed to notifyme of status, and failed to schedule for recall fix. Costing me two days off work. Never got a call back. I called several times. Eventually reached Eddie who indicated that system went down. I clarified if he was aware that my number was written down on the physical chart, he said yes, and clarified a call should have been made. I had took another day off as they finally looked at the car on the second day. Inspection revealed airbag sensor issues which means would not deploy in event of accident. Cause is faulty equipment by hyundai, Eddie reported that car was not kept, causing unnecessary hurdles to submit claim to hyundai. I had to bring in proof of maintenance to car. Eventually the claims rap experienced my frustration with lack of communication by Eddie Johnson. I would not recommend Eddie Johnson as an adviser. I don't know if it was a language barrier, I do speak Spanish, or he has a rude demeanor and delivery when he speaks. To some degree I question if I should use, or recommend Brandon Hyundai or a hyundai vehicle. On the positive side the director Joe K. seems a little more understanding. Currently going through claim. Will follow-up with Google Review More

Very good customer service, always willing to solve the concerns from the customers and offering a good car stock. concerns from the customers and offering a good car stock. More

Horrible experiences! The lack of respect and communication is ridiculous. Wasted two days of my life to this location and department. Time is valuable and priceless and t The lack of respect and communication is ridiculous. Wasted two days of my life to this location and department. Time is valuable and priceless and these people do not respect it. I will share when possible how Horrible this brandon hyundai is. More

Maybe I am naive but when a person has an appointment for an oil change, it should not be 3 hours. Plus, when you make the appointment online, the customer needs to specify what the appointment is for. So wh an oil change, it should not be 3 hours. Plus, when you make the appointment online, the customer needs to specify what the appointment is for. So when I got there, no one had me check in but a representative proceeds to call my husband who isn't at the dealership and asks "why do we have your car here?" Thankfully we no longer have anymore courtesy oil changes. We will be using another service that values their customers and their customers time. More

Dave is my advisor and he is always great and exceeds expectations every time my car needs to be serviced! expectations every time my car needs to be serviced! More

I have purchased well over 50 vehicles in my lifetime so far. The experience I had here was by far the best one. Malik was so knowledgeable and made sure I was his priority all the time until the deal was d far. The experience I had here was by far the best one. Malik was so knowledgeable and made sure I was his priority all the time until the deal was done. Eli in Finance was also amazing, she was so efficient and kind. I will purchase more here in the future and recommend everyone I talk too. Thank you. More

Angel Garcia is truly an asset to the dealership, I could tell he takes pride in what he does.2 weeks after I came back for spare key for my new car and Malik Tyson impressed me with his costumer service. tell he takes pride in what he does.2 weeks after I came back for spare key for my new car and Malik Tyson impressed me with his costumer service. More

Jeff is the best. He is manager worthy. Always willing to help me out and goes above and beyond He is manager worthy. Always willing to help me out and goes above and beyond More

Blake was very professional and knowledgeable and it was great to work with him and the managers great to work with him and the managers More