5,565 Reviews of Brandon Honda - Service Center
Great Place to shop and Service This is an excellent Dealership. Customer care is priority one. I purchased my car here, therefore I am happy to return here to have my car serviced This is an excellent Dealership. Customer care is priority one. I purchased my car here, therefore I am happy to return here to have my car serviced when necessary. More
"Impressive" I have to say from the time I drove up to the time I drove away, I was very impressed with the service Brandon Honda Service Department provided. My I have to say from the time I drove up to the time I drove away, I was very impressed with the service Brandon Honda Service Department provided. My service provider (Mr. Augustine Cardona) did an outstanding job of keeping me posted on what was going on with my vehicle and making sure I was comfortable within the waiting area. I took the luxury of walking outside to sit and watch the team in action and as I mentioned above, I was very impressed with all of the service workers on how they interacted with other customers. I decided to walk into the office of Mr. Erik Vogel to let him know how impressed I was with the entire service department; but, he was away from his desk at the time. I personally drive a BMW as the Honda which I brought in for service is driven by my wife. I took my car (BMW) in for service at the BMW service department, and I must say that the way "Team Honda" service department operates compared to the BMW service department is like night and day. You guys "rock" and pay very close attention to detail. It's the little things that matters the most and the Honda Team "gets it". Thank you! For "OUTSTANDING" service as provided by Team Honda, I won't hesitate, nor think twice about bring my car in for service to Brandon Honda or even buying another Honda from Brandon Honda. I will be buying my daughter a car this summer and most likely, it too will be another Honda from Brandon Honda. Thank you very much for the opportunity to leave feedback on how my service went during my visit. It's the least I can do for the wonderful service you guys provided. Thanks!! Sincerely, Jimmy Harvey More
Customer Focused Jennifer Chasse in Customer Service is the ideal person to serve as my link to Honda in general and Brandon Honda in particular. She is a very knowled Jennifer Chasse in Customer Service is the ideal person to serve as my link to Honda in general and Brandon Honda in particular. She is a very knowledgeable, customer focused adviser for my service needs, and most importantly, accessible, promptly returning my call if she is busy when I call for an issue or need an appointment. She is accurate about her estimate of service time and fees, and keeps me updated while I wait for completion of the service. More
Awesome service. Awesome service, friendly staff, beautiful place. 5-5-17 Not sure what else to write other than a nice place to do service or buy a car. Awesome service, friendly staff, beautiful place. 5-5-17 Not sure what else to write other than a nice place to do service or buy a car. More
John Lafemina What made my experience 5 stars was my service representative, John Lafemina was outstanding and I will always insist he takes care of me when I go to What made my experience 5 stars was my service representative, John Lafemina was outstanding and I will always insist he takes care of me when I go to Brandon Honda. John was great at communicating with me during my repair process and making sure my rental car was ready when I needed it. More
Great Service Stacey is awesome. She is friendly, attentive and considers my needs. She keeps me up-to-date with the status of my service order and she communicates Stacey is awesome. She is friendly, attentive and considers my needs. She keeps me up-to-date with the status of my service order and she communicates with me via text message. More
Great Dealer John was very helpful on selecting tires for my Jeep Liberty and the service was above standard I will put this on my Facebook as well. five stars to John was very helpful on selecting tires for my Jeep Liberty and the service was above standard I will put this on my Facebook as well. five stars to John & Brandon Honda More
service department rocks Bob Hovorka, Assistant Service Manager is the bomb. Always going out of his way to make my experience great. He seems to find the best prices and reco Bob Hovorka, Assistant Service Manager is the bomb. Always going out of his way to make my experience great. He seems to find the best prices and recommends the service necessary without being pushy. More
Open to feedback and ready to take corrective action!! 05/04/2017 (Updated Review after conversation with Eric) After conversation with Eric from Brandon Honda, I am being told that dealership will look i 05/04/2017 (Updated Review after conversation with Eric) After conversation with Eric from Brandon Honda, I am being told that dealership will look into Non-Communication issue. Initially I have to chase Bob to find out the status of the car. Dealership agreed that it should NOT take over 2 hours to fix the recall issue. So, with this feedback call , I am willing to say that do respect honest opinion/feedback from customers. More
T J JOURNEY I thought Elesicia did a great job preparing my vehicle for a pending trip. Took a little long but They told me there were problems. I thought Elesicia did a great job preparing my vehicle for a pending trip. Took a little long but They told me there were problems. More