5,149 Reviews of Brandon Honda - Service Center
I have been with Brandon Honda since the dealership I have been with Brandon Honda since the dealership opened in the early 90's. I have purchased three new Honda's from the dealership and have ha I have been with Brandon Honda since the dealership opened in the early 90's. I have purchased three new Honda's from the dealership and have had the dealership service my four and my parent's two (total of six) over the years. It is a great car that sells itself. I can purchase a quality Honda at any Honda dealership. This is not to say that Brandon Honda does not have a great sales department or competitive pricing; however, it is Brandon Honda's outstanding service department that keeps me coming back. I have never had a problem with having my car serviced at Brandon Honda. I normally deal with J. R. Disbrow when having my vehicle serviced. (I have dealt with J. R. for many years.) I cannot say enough about this individual. From the minute you enter the service department, J. R. insures that the overall experience is totally customer oriented. He creates a positive/friendly atmosphere for the customer and continually monitors the work on the vehicle and keeps the customer informed as to what is going on. J. R. is extremely knowledgeable concerning the vehicle. If I have any question concerning my Honda, he can answer it. HE TAKES CARE OF HIS CUSTOMERS! If you need quality service that is customer oriented, I highly suggest you go to Brandon Honda and see J. R. Disbrow. I am a happy Brandon Honda customer thanks to J. R. and the Brandon Honda service department. Respectfully, J. C. More
Over the past 5 years JR has taken care of my 98 Prelude and my daughter's 99 Accord. He has always been very knowledgable regarding our needs and get the worked scheduled and completed on time. His team and my daughter's 99 Accord. He has always been very knowledgable regarding our needs and get the worked scheduled and completed on time. His team of technicians work to get the work done in a timely manner and on time. I can always trust JR and his team to give me the best results. In addition I always feel welcome and a part of a larger family when I bring my car to Brandon Honda. More
I have been a Honda owner for the past 5 years, and my experience with Mr. Disbrow has been nothing but 5 star service. I have own high end cars in the past but never before have I gotten HIGH END service experience with Mr. Disbrow has been nothing but 5 star service. I have own high end cars in the past but never before have I gotten HIGH END services like I do whenever I visit Brandon Honda with Mr. Disbrow. This the type of employee that a company wants to to have a round for years to come. Thank you so much Mr. Disbrow for all the hard work that you put forwarded to given your customers the best experience ever. Eureka Love More
My overall experience was relaxing and enjoyable. No hassles. Friendly customer service. Dealer answered all my questions. He also educated me on the parts of my vehicle do so as to have a better unders hassles. Friendly customer service. Dealer answered all my questions. He also educated me on the parts of my vehicle do so as to have a better understanding of what each part does. More
Jr is awesome! When I make last minuet appointment he always takes care of me. Keeps me up to date with my maintenance and is honest about the work that needs to be done; I always have a coupon and he ma always takes care of me. Keeps me up to date with my maintenance and is honest about the work that needs to be done; I always have a coupon and he make sure my discount are taken off or inform me about current promotion (like the website or credit they offer) to help me save a little money; which is helpful because I'm a broke college student trying to maintain a reliable ride. If I stay on the premises he makes sure I'm OK, offers me something to drink or the snack the are provided. When I'm in a time crunch he tried his best to get me out as quick as possible without rushing the work on my car. Very friendly and welcoming and doesn't make anyone feel intimidating to ask a general question, very professional when dealing with multiple people and acknowledges my presence when I come in or he's on the phone with other and someone is in his space.. He's the best, I live by two closer Honda dealerships that offer better coupons in the mail and I still go to him because of the service her offers and my car maintenance record has been there from day one. More
I used to hate getting my car serviced but I no longer feel that way because of JR Disbrow at Brandon Honda. I am always able to get an appointment in an expeditious manner. The service itself is great feel that way because of JR Disbrow at Brandon Honda. I am always able to get an appointment in an expeditious manner. The service itself is great and I feel confident when driving my car because I know it has been well serviced. More
JR Disbrow is the premier model for customer service. I have had Hondas for 10 years, and have only gone to JR Disbrow for service. My husband was so impressed by JR Disbrow, that when we purchased our se have had Hondas for 10 years, and have only gone to JR Disbrow for service. My husband was so impressed by JR Disbrow, that when we purchased our second car it was a Honda, and use JR as our car service representative. My husband was active duty Air Force, deployed constantly, and JR always worked with my schedule for maintenance and always offered a rental car if it would take more than one day. We get both Hondas maintained by JR, to include all minor maintenance, due to JR Disbrow's excellent customer service. We use texts to schedule out appointments, and JR texts us when it is ready and what the price is. More
JR Disbrow always goes above & beyond to help customers. His friendly and professional attitude makes it well worth coming back.. Thank you JR for all you do customers. His friendly and professional attitude makes it well worth coming back.. Thank you JR for all you do More
JR Disrow has been the best Service Rep. that I have experienced over the last 13 years at Brandon Honda. He always strives to give me quality service for the best price. He makes recommendations that experienced over the last 13 years at Brandon Honda. He always strives to give me quality service for the best price. He makes recommendations that are genuine. Even though I moved from Brandon to Tampa, I continue to take my car back to Brandon because of the excellent service that has been provided to me over the years. Thanks JR! More