5,560 Reviews of Brandon Honda - Service Center
Best auto service ever? I took my Honda Civic in to have my AC checked because it would begin blowing out hot air instead of cold and to have it serviced for a road trip. Af I took my Honda Civic in to have my AC checked because it would begin blowing out hot air instead of cold and to have it serviced for a road trip. After the AC diagnostic and a check of my car, the service department determined that I needed a new compressor as well as a new battery and an oil change. There was no way that I could afford the cost of the repairs, since I'm a retired school teacher. Augustine Cardona, working with Erik Vogle and Russell from Honda USA, somehow managed to discount the cost of the repairs to an amount I could manage. What a blessing I received that day from Brandon Honda! More
Excellent Service! Corine and Auggie are the absolute best service advisors! Vern Heberlee and Justin in Sales are always professional and helpful. We will continue to b Corine and Auggie are the absolute best service advisors! Vern Heberlee and Justin in Sales are always professional and helpful. We will continue to be life long customers! More
We love your dealership even though we live in Sarasota ! We always bring our car to your dealership even though we have to drive up from Sarasota. This time we came in for the 30,000 mile maintenance servic We always bring our car to your dealership even though we have to drive up from Sarasota. This time we came in for the 30,000 mile maintenance service. It was easy to make the appointment and you provided a loaner car since we had important business to conduct in the area while our car was being serviced. Thanks! We had to wait nearly an hour for our bill to be completed when we arrived back at the dealership. Also, we scheduled the appointment believing that we could use a discount coupon to help offset the fairly high cost of the 30,000-mile maintenance. When we tried to use the coupon offer we received by email we were told it wasn't valid for the service we received. Thanks again, Debby and Nelson More
Service It's a pleasure to get car serviced at Brandon Honda. Always have water available and snack bar if you need a snack. Service people keep you informed It's a pleasure to get car serviced at Brandon Honda. Always have water available and snack bar if you need a snack. Service people keep you informed as often as they can. They are always kind. More
great job , friendly people. service was quick, dropped my vehicle off in the morning and it seemed like in no time I received a call that it was ready for pick , friendly people. service was quick, dropped my vehicle off in the morning and it seemed like in no time I received a call that it was ready for pickup. More
60,000 Service of 2013 Honda CRV I recently purchased my CRV from Brandon Honda and had to schedule the 60K service. My service advisor was Bob Hovorka. I called on Friday morning and I recently purchased my CRV from Brandon Honda and had to schedule the 60K service. My service advisor was Bob Hovorka. I called on Friday morning and they scheduled me for Saturday morning. I arrived and was greeted by the Service staff, offered coffee, and was checked in in less than 10 mins. Since I was not planning on getting a Service appointment so quickly, I had other appointments scheduled that day. Bob set me up with a "loaner" car to meet my other appointments. The car was serviced, washed, and ready for pick up an hour ahead of schedule. The entire experience was exceptional. Bob was incredibly attentive and ensured I was in and out quickly and that my Service and experience exceeded my expectations which they did. More
Had an appointment with my regular service rep But when I got there I was told he was out sick so I expected a delay. Instead service tech Rachel professionally took over and everything went like But when I got there I was told he was out sick so I expected a delay. Instead service tech Rachel professionally took over and everything went like it was supposed to. Was in and out in about an hour. More
Russ - Service Advisor We came in as brand new customers with an annoying alarm so we were irritated. Our entire experience was amazing we left laughing, smiling an sharing We came in as brand new customers with an annoying alarm so we were irritated. Our entire experience was amazing we left laughing, smiling an sharing jokes. Russ has to be one of the best new hires you have! He made us immediately comfortable an kept updating us on anything. I can honestly say I did not expect to have such a good time at a dealership of all places. Thank you Russ for making a memorable day an we will see you again soon. He's a keeper an definitely should be a good candidate for a promotion!!! Sincerely, Extremely Happy Honda Owner PS: Russ could sell sand at a beach!!! More
Excellent dealer Had an awesome purchase experience and since the service experience has been the best. I always leave feeling like I got a brand new car. Thank yo Had an awesome purchase experience and since the service experience has been the best. I always leave feeling like I got a brand new car. Thank you More
Great Customer Service Experience Joseph made my experience amazing. He was able to address all of my concerns in a professional manner. This has been my second time at Honda and he wa Joseph made my experience amazing. He was able to address all of my concerns in a professional manner. This has been my second time at Honda and he was extremely helpful both times! More