Brandon Honda - Service Center

Great service Very knowledgeable staff. I always go to Bob Hovorka for anything service related to my cars. He is very good at explaining things and keeping the cus Very knowledgeable staff. I always go to Bob Hovorka for anything service related to my cars. He is very good at explaining things and keeping the customer informed! More

Simple first due maintenance. Service was performed on time and finished at the promised time..My service adviser, Jennifer , was outstanding. She kept me informed and the price w Service was performed on time and finished at the promised time..My service adviser, Jennifer , was outstanding. She kept me informed and the price was all covered by my maintenance agreement. I was very happy with the professionalism of everyone I dealt with. More

Great and fast Exceptional service good facilities and friendly staff. The snack bar is a nich touch. Recommend more outlets at the chairs for laptop and phone charg Exceptional service good facilities and friendly staff. The snack bar is a nich touch. Recommend more outlets at the chairs for laptop and phone charging More

I came because of my check tire pressure light came I didn't have an appointment, but was worried about the check tire pressure light was on. They checked my battery, added water to my radiator and then I didn't have an appointment, but was worried about the check tire pressure light was on. They checked my battery, added water to my radiator and then took my Civic back. There was a nail in the tire and they repaired it. I was very happy to have them repair it, since I will. Be traveling on the holiday.......I tried to put the highest rating , but it wouldn't let me. More

very concise and business like in solving my problem I had two items bothering me about my CRV and within the hour both were resolved. I must admit, I wasn't in the best of moods when I arrived. The staf I had two items bothering me about my CRV and within the hour both were resolved. I must admit, I wasn't in the best of moods when I arrived. The staff dutifully listened and listed my requests and indeed resolved both within the hour making me feel uncomfortable with how I greeted them initially. Good People. Good Results. More

Quality of work at a reasonable price Prompt, courteous, accurate, and Stacey Bruner is great customer service rep. She always does what she says she is going to do. She covers all the b Prompt, courteous, accurate, and Stacey Bruner is great customer service rep. She always does what she says she is going to do. She covers all the bases to keep my vehicle running right and always answers my questions to my satisfaction. More

Service visit on 6/29 I went in to have routine oil change, but technician's detected my brakes were very bad.. They installed new brakes on my CRV and I notice a distinct I went in to have routine oil change, but technician's detected my brakes were very bad.. They installed new brakes on my CRV and I notice a distinct improvement..... Thanks for the heads up....! More

CRV service Ron, the service agent was very professional, despite not having any appointment he got us in for the service, kept me updated via text, brought my ve Ron, the service agent was very professional, despite not having any appointment he got us in for the service, kept me updated via text, brought my vehicle back 30 min before the estimated time and to top it off he got us our CRV washed as well !! Ron you are the best ...... Thank you so much !! More

Service visit 4 wheel alignment As soon as I entered the service bay, Honda personnel was there to assist taking down the necessary information, topping off fluids, battery check etc As soon as I entered the service bay, Honda personnel was there to assist taking down the necessary information, topping off fluids, battery check etc. I was at the dealership for an alignment and I did not have an appointment. Jennifer was my service advisor who gave me excellent customer. I was given an approximate time to complete the service and service time was within that time frame which allowed me to maximize my time during the repair. Jennifer arranged for a ride for me so that I could handle some other business in the area. She was in constant contact with me making me aware of problems that were found as well as the progress being made on my repairs. I was very pleased with the professional, courteous service I received on Thursday, June 29, 2017 from Jennifer, as well as, the Honda personnel involved in my experience that day at the Honda dealership. More

The People Make the Difference I would have given this dealership a better review but I am still in the process of settling my issue. I made an appointment at Brandon Honda to have I would have given this dealership a better review but I am still in the process of settling my issue. I made an appointment at Brandon Honda to have an alignment done on my truck. The appointment process was simple and straightforward. The morning I arrived, I was greeted by a very knowledgeable and well spoken staff. Getting my vehicle registered and off to the service bay way also easy. The waiting area was clean and inviting with ample supplies of bottled water and coffee. I was informed that there would be additional labor charges due to my vehicle being a GMC and would therefore require special attention. The work was completed quickly and delivered within the original estimation. While driving home, I noticed that at highway speed, the rear of my vehicle began to shudder and vibrate. Concerned, I stopped at a service station to ensure that all of the tires were inflated to the proper pressure and they were. As I said, I'm in the process of getting back to the dealership to address the issue. Aside from the issue with new vibration, the people were great. More