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5,892 Reviews of Brandon Honda - Service Center
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October 23, 2018
Special needs fullfiled. I bought a new battery for my 2012 Odyssey back in Jan'18 that died under warranty. I could not afford to leave my handicap wife home alone long enoug I bought a new battery for my 2012 Odyssey back in Jan'18 that died under warranty. I could not afford to leave my handicap wife home alone long enough to physically drive into service and make the exchange, so I called parts ( Paul ) and explained my situation. He spoke to his manager who got in touch with ( Rachel ) in service. She arranged to have a tech ( Peter ) come to my house, run test and installed the replacement battery. The whole Brandon Honda Team especially Rachel Christie took care of my special needs. More
by ajay1947
October 18, 2018
Thanks Vernon Vernon met me with a smile and listened to what I wanted. He had everything ready for me when I returned and the entire process was flawless. Thanks Vernon met me with a smile and listened to what I wanted. He had everything ready for me when I returned and the entire process was flawless. Thanks More
by Sandra2013
Employees Worked With
Vernon Liburd
October 14, 2018
1st time Service @ Brandon Honda Prompt & efficient service & Augustine is very knowledgeable & professional. I brought my 2012 Honda Civic in for shuddering & passenger airbag off li Prompt & efficient service & Augustine is very knowledgeable & professional. I brought my 2012 Honda Civic in for shuddering & passenger airbag off light, so far so good. Also got an oil change, that was due. More
by TRJ
Employees Worked With
October 09, 2018
Thank you Great customer service. Thanks for your assistance. Price for 30k service was pricey. So was the food at cafe. Augustine's customer service was great Great customer service. Thanks for your assistance. Price for 30k service was pricey. So was the food at cafe. Augustine's customer service was great. More
by Manor713
Employees Worked With
September 29, 2018
Amazing sevice Augie has amazing customer service he is eating for his people and understands you no matter what he makes the experience less stressful to be honest Augie has amazing customer service he is eating for his people and understands you no matter what he makes the experience less stressful to be honest great job More
by Lferrer
Employees Worked With
September 24, 2018
Never again !!!!!’ Disgusting Attitude not my fault the product you sell has a recall ,I called Honda Corp to get a case number they told me that my vin had an extend Disgusting Attitude not my fault the product you sell has a recall ,I called Honda Corp to get a case number they told me that my vin had an extended 3 years additional for the paint that all I have to do is take it to a Honda dealer .So on a visit for an oil change which mind you took almost 2 hours for an oil change that I had a 1 30 appointment , the advisor told me that it was a know problem about the paint , oh and iforgot to mention that when speaking to me he spoke to the valet person as they are a translator I said I speak English first language , second language Spanish and third French “ So when I called on wed no return , Thursday no return Friday I spoke to Mr Cann who was not apologetic for anything , he told me that Honda does not give out car rental “ clearly a lie “ he gives so much push back and he believes I. His own lies that Mr cann can’t even remember the lies that come out of his mouth , then he tells me he would have to get approval . but he clearly stated prior in the conversation that Honda doesn’t cover the rental , caught in a lie !!! Then I spoke to Mr Martinez that was so condescending and actually made me feel unsafe about taking my car back to Brandon Honda he told me to come in and see him several times in a threatening manner !!! Sad that my family has 2 cars from this car dealership !!!! I would stay clear of this place disgusting anyway you put it !!!! More
by Luis.917
Employees Worked With
Jonathan Martinez, Neil Cann
September 19, 2018
Service review Our service advisor was Tage Blake. Right from the start he was professional, helpful, polite, Accomodating and answered all of my questions. He trea Our service advisor was Tage Blake. Right from the start he was professional, helpful, polite, Accomodating and answered all of my questions. He treated us well, showing us where to wait forbourvservice to be completed, came and got us and went through what was done to the car. I would give him and the dealership Fuve stars. Vince Matics More
by Vmat123
Employees Worked With
Tage Blake
September 18, 2018
Bad customer service After buying a 2011 Kia Forte from Brandon Honda in 2012, we made our last payment and rec'd a letter suggesting we contact the dealer to see if we ar After buying a 2011 Kia Forte from Brandon Honda in 2012, we made our last payment and rec'd a letter suggesting we contact the dealer to see if we are entitled to a refund of unearned premiums for a ancillary product. I have been calling Brandon Honda for over a week now, at least 5 times, leaving msg's for the finance department to get back to me. The receptionist always says they are all busy and someone will get back to me. They NEVER do. As long as they are NOT making money on me, no one has time for me. They lost a new sale, I just bought a 2017 Mitsubishi Outlander SEL from Ed Morse Cadillac 3 days ago. They were great! Why would I want to do business with a dealer that has no time for me? Update, I rec'd a private msg from Bo Engel, to call him. I just did, he was off yesterday and had no idea of who I was or my review. He suggested I email a copy of my payed off loan and would email me a form. I'll see how promptly this matter is resolved. More
by Outlanderbr
Employees Worked With
telephone receptionist, Bo Engel
September 13, 2018
Awesome experience. Jacob friendly, kind,knowledgable......Chris. made my wait easy as he answered my questions about a new ...future purchase. Brandon Honda has met m Jacob friendly, kind,knowledgable......Chris. made my wait easy as he answered my questions about a new ...future purchase. Brandon Honda has met my expectations everytime..I've purchased 6 vehicles over the years and look forward to getting an HR-V from them in the near future. More
by SHARON123
September 08, 2018
Very attentive and fast For the attentiveness and fast acting to my visit, and the dedication to letting me know what was going on with my vehicle. Thanks Carina! For the attentiveness and fast acting to my visit, and the dedication to letting me know what was going on with my vehicle. Thanks Carina! More
by Mr.Rosa
Employees Worked With
Carina Burr
