Brandon Honda - Service Center

Excellent Service every time. My Service Manager was very efficient those he was supper busy.. He made sure I was taken care off. I will definitely recommend this service center t My Service Manager was very efficient those he was supper busy.. He made sure I was taken care off. I will definitely recommend this service center to anyone. More

Emissions Problem My emissions trouble light came on in my 2019 CR-V (only 2745 miles) and worried to drive too far as the manual said see dealership. The closest deal My emissions trouble light came on in my 2019 CR-V (only 2745 miles) and worried to drive too far as the manual said see dealership. The closest dealership to me was Westshore Honda; 1/2 mile away. I hadn’t had much success with them in the past, but they were now under new ownership, so I thought best to go immediately. 1 hour later the service gentleman had me thinking they might be tearing my car apart to look for water/rain damage, telling me if found not under warranty, would need $ down to work on. Scaring me to death and seeing $ signs. All in all, he said I could drive my CR-V. I left in despair. I drove cautiously in the rain (several miles away and in rush hour traffic) to Brandon Honda where I purchased the vehicle just 3 months before. My salesman, Aaron Hoffer (great guy and excellent to work with) was away from the dealership. Vince and the "Lane Manager" (sorry I lost your name) started my intake until my hero, Augustine Cardona arrived. Oh, my gosh. My despair melted as Augie assured me, I would be taken care of Brandon Honda style. I wish I had just gone there first. Everything was resolved with no major incidents and free of charge. I know the dealerships are both owned by Morgan Group, but the experiences are soooo different. Please ask for Augie and you will never be disappointed. He is so personable and such a calming guy. I could kick myself for not going to Brandon Honda first. That will never ever happen again! More

Service Department Shines Went for routine service and got the best customer service ever. Elijah was AMAZING!! Friendly, courteous and kept me informed every step of the way. Went for routine service and got the best customer service ever. Elijah was AMAZING!! Friendly, courteous and kept me informed every step of the way. More

Perfection-Always great service Yesterday I had to get my rim repaired from a pot hole. I worked with Jen and Devin. I had to go to work and it is in Downtown Tampa. They had a Yesterday I had to get my rim repaired from a pot hole. I worked with Jen and Devin. I had to go to work and it is in Downtown Tampa. They had a Lyft to take me to work and it picked me up from work when it was done. Jenn, Rachel, Devin, Nick and Rachel are the best to work with More

Tire service light. The rating would be 5 star if it was just the service dept. The sales dept is the only negative with this dealership. Clear explanation of cause and The rating would be 5 star if it was just the service dept. The sales dept is the only negative with this dealership. Clear explanation of cause and what to do in the future to eliminate cause. More

Oil Change I had a very positive experience at Brandon Honda. I came in as a walk-in for my oil change and was told it may take up to 2 hours, which I was fine I had a very positive experience at Brandon Honda. I came in as a walk-in for my oil change and was told it may take up to 2 hours, which I was fine with and expected. I did tell him I had to pick up my son from school in 3 hours so i wanted to be sure I would be done in time to pick him up. My oil change took less than an hour and Michael Mack who assisted me was very professional and kind to me. Thank you !!! More

OIL CHANGE Brian was very helpful and kind. He found that there was a nail in my tire. He made sure everything was taken care of. Service was great Brian was very helpful and kind. He found that there was a nail in my tire. He made sure everything was taken care of. Service was great More

Fast and efficient Everyone was friendly and willing to help right away. Kyle was very informative & gave me great advice when it came to getting a part for my car. Everyone was friendly and willing to help right away. Kyle was very informative & gave me great advice when it came to getting a part for my car. More

Prompt and Professional I needed to bring my HRV in for an unscheduled oil change, Kyle took care of me and I was in and out in an hour. Both Kyle and the rest of the team we I needed to bring my HRV in for an unscheduled oil change, Kyle took care of me and I was in and out in an hour. Both Kyle and the rest of the team were courteous and professional at all times. More

New Driver Worries Erased! As a new driver, Brandon Honda's team has made my whole experience great. Leasing was a cinch, thanks Robert and Josue! When I had an concern, the Ser As a new driver, Brandon Honda's team has made my whole experience great. Leasing was a cinch, thanks Robert and Josue! When I had an concern, the Service Center took great care of me. When I got my first flat the service team was able to help same day! I know I'm in good hands and have a team behind me to help me get on the road and be safe! More