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Brandon Honda - Service Center

Tampa, FL

4.7
5,610 Reviews
Call Service Center (813) 664-1234

5,610 Reviews of Brandon Honda - Service Center

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March 04, 2025

Brandon Honda is a wonderful dealer people there are friendly and helpful the like their job More

by VIVIANDOMINGUEZ19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Monte’s de Oca
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March 03, 2025

The service manager responded quickly and very politely fix any issues I presented. Love the fast response. More

by migmay227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
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Mar 03, 2025 -

Brandon Honda responded

I'm so sorry to hear that you've had not one, but multiple disappointing experiences with our service department. I can imagine how frustrating it must be to wait for hours for an oil change and tire patch, only to feel like your time hasn't been respected. I want to assure you that we're taking your feedback seriously. We're committed to providing the kind of service that earns your trust and loyalty. I would like the chance to make this right, please reach out to me at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

March 03, 2025

Inspite of an appointment on 2nd March 2025 for oil change at 9:00 am, had to wait for an advisor for almost 20 minutes and then for the oil change it took 4 hours. I got my vehicle at 1:00 pm. If you More

by Ravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
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Mar 04, 2025 -

Brandon Honda responded

Thank you for your feedback. I sincerely apologize for the extended wait time during your recent service visit. We understand how valuable your time is, and I regret that we did not meet expectations in providing a timely and efficient experience. Your concerns have been noted, and we are actively working to improve our scheduling and service times to prevent delays like this in the future. If you’d like to discuss this further, please feel free to reach out to me at 813-664-1234 or rvanhart@brandonhonda.com. We appreciate your patience and the opportunity to serve you better moving forward. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

March 02, 2025

The customer service was first class, knowledgeable & courteous. The environment was spotless, family oriented & very detailed More

by IKING30.AR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylie
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March 02, 2025

All was excellent from Kyle to service technicians to car wash. Very very very good More

by PITCHERANDCO7
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 02, 2025

Appreciated the video showing the needed repair and the caring way they accommodated my needs. More

by floridastohrs
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 02, 2025

I appreciate being able to drop off car in the morning and be given a ride to work. I like getting the video of issues or service performed to review. Tom is great at explaining service recommendations s More

by susanmodrak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 02, 2025

Kevin was excellent explaining the process for my first service and was able to make sure all my needs and concerns were addressed. More

by ovybea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin cook
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March 02, 2025

Clean, professional, trustworthy and proficient. I will continue to complete all services recommended by service technicians. More

by sandramcduffie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 02, 2025

Not happy. They would not give me a ride. And I Had to pay almost $400 and they said it was fixed and still was not. And I still hear the jerking noise again fr More

by MITHINM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Gernhart
2.0
This rating includes all reviews, with more weight given to recent reviews.
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