Brandon Honda - Service Center

Travis Bedell displayed outstanding customer service by being kind, understanding and making sure that I was given the best service possible. Will diffidently seek his expertise again for future service re being kind, understanding and making sure that I was given the best service possible. Will diffidently seek his expertise again for future service related visits. More

The five star rating was related solely to my visit yesterday, and not to the trouble identified in part 2 below. 1. Walter was perfect in arranging for my service requests. Above and beyond in my o yesterday, and not to the trouble identified in part 2 below. 1. Walter was perfect in arranging for my service requests. Above and beyond in my opinion. 2. All's well that ends well. There was a second reason for my visit. I purchased a CRV in January. Part of the agreement was oral, to provide me with a cargo liner. When I tried to make arrangements to pick it up, I found the salesman was no longer with the company. After the sale he was impatient to get away (5 o'clock) and sat with me in the auto for no more that 10 minutes to orient me. Couldn't reach him by phone or email, so I called the senior person who was there at closing. I left several messages for him and got no return calls. He would get no stars. I went to Brandon Honda yesterday in part to try to get my liner. I spoke to a sales manager (didn't get his name, but he deserves five stars, too) who promptly provided the cargo liner, which was all I wanted. The matter could have been settled weeks ago without the extra effort on my part being necessary. More

A definite shout out to Kyle in the service department who took care of my 2022 Accord Hybrid's service needs. I will ask for him every time I come in for service. who took care of my 2022 Accord Hybrid's service needs. I will ask for him every time I come in for service. More

Michael was very professional. he made sure all the services needed were listed. as the service would take a long time, he offered a ride back home, and a ride to come back to th he made sure all the services needed were listed. as the service would take a long time, he offered a ride back home, and a ride to come back to the dealership when my car was done. He explained all the work done on the car. I felt I was well taken care of. The lady who drove me, Grace was also very professional. More

Travis took very good care of me when my new car had a slow leak and the tire needed to be replaced. It was pretty quick, lots of communication regarding the problem and a very pleasant experience. The slow leak and the tire needed to be replaced. It was pretty quick, lots of communication regarding the problem and a very pleasant experience. They took good care of me and my car. More

Tom G. Helped me by a lot my bill would of been 1,315 out of pocket which I didn’t have, but he found that I had a extended fidelity warranty. He brought my Helped me by a lot my bill would of been 1,315 out of pocket which I didn’t have, but he found that I had a extended fidelity warranty. He brought my bill down too 130.00 out of pocket the rest was covered. Thank you!!! More

Augy helped me get the driver side mirror fixed in an hour. Very friendly and courteouse. hour. Very friendly and courteouse. More

Once again Augie delivered excellent service. He always takes the time to explain the service being performed. He is extremely knowledgeable about the Honda product. He is professional, yet ha He always takes the time to explain the service being performed. He is extremely knowledgeable about the Honda product. He is professional, yet has a good sense of humor and pleasant to deal with. He is the main reason I'm willing to come from across town to have my vehicle serviced at Brandon Honda! More

As always, a nice service, very fast. Always a good experience. Very friendly as well Always a good experience. Very friendly as well More

I was treated professionally and was thrilled with how quickly the work on my car was completed. They also provided me a ride to work so I didn't have to sit there and wait. quickly the work on my car was completed. They also provided me a ride to work so I didn't have to sit there and wait. More