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Brandon Ford - Service Center

Tampa, FL

3.0
520 Reviews

520 Reviews of Brandon Ford - Service Center

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June 30, 2017

Awesome service department Fast and friendly work was done in the time I was told and was done to a high standard thanks again Brandon Ford service More

by Red rocket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2017 -

Brandon Ford responded

Hello and thanks for letting us know about your most recent positive experience concerning your vehicle service appointment. We are always happy to hear that our customers are satisfied with the level of care we provide and it appears that Scott was able to do that for you. Please keep us in mind if any further issues arise. Nikki Bredwell (CRM)

June 26, 2017

Wait time Service was quick in and out last week. I have waited much longer in the past. I have waited 2 hours before for an oil change after 4pm. Dealer More

by MBurnham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 27, 2017 -

Brandon Ford responded

Hello Mr. Burnham, We are very pleased to hear that your most recent service experience was quicker than in the past. We do strive to make continued improvements. Thank you, Nikki Bredwell (CRM)

June 24, 2017

no surprises the service department met all of my expectations and took care of providing me with great service. i HAVE NO PROBLEM WITH THE PERSONAL OR THE END PRO More

by S2678114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Makrides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Brandon Ford responded

Hello and thanks for your positive review in regards to your recent service appointment. We are happy that you are satisfied and hope that you will not hesitate to come to us for any further questions or concerns. Thank you, Nikki Bredwell (CRM)

June 19, 2017

Great Service I have always had a good experience here at Brandon Fords service department. They stay busy and still gives their customers personalized service. ver More

by Mr Coleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Brandon Ford responded

Hello Mr. Coleman, We are really glad to hear that your recent service experience was a positive one and that despite the business of the day, we were able to give such great customer service. Please keep us in mind for any further assistance we can offer. Nikki Bredwell

June 16, 2017

Recall Service I brought my car in for a recall. I was met in the service area by a service person and was promptly processed. I was offered a loaner and was off the More

by Waynehopper43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Jun 19, 2017 -

Brandon Ford responded

Hello, Recalls are never very fun to have to deal with but we are pleased that Gio was about to get you in and out in a timely manner and that your experience was a positive one. Please keep us in mind if any other questions or concerns arise. Thank you, Nikki Bredwell (CRM)

June 16, 2017

Superior Service at Brandon Ford Brought my 2013 Mustang GT in for some warrantee service which was performed quickly and with great skill. My issue was successfully resolved and I w More

by Panda Racing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who the maintenace tech was but he was awesome too!!!, Gio Vescera
Jun 19, 2017 -

Brandon Ford responded

Hello and thanks for your excellent review of Gio and our service team here at Brandon Ford. We try to give efficient and accurate service for all our customers and really appreciate that repairs can be costly and frustrating. Please don't hesitate to contact us if we can be of further assistance. Nikki Bredwell (CRM)

June 06, 2017

Tyler King gives great service. The day I saw a problem with my car, I quickly called Tyler King and he took care of the situation quickly. I had and have had great service from Tyle More

by Juanita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler King
Jun 07, 2017 -

Brandon Ford responded

Hello Juanita, We are really glad to know that Tyler was able to help you get your car repaired and get you back on the road in a timely and efficient manner. Please keep us in mind for anything else we can help with and thank you for trusting us with your vehicle. Nikki Bredwell (CRM)

June 05, 2017

general brake service I spoke with Robert Lopez about what was going on with my 2015 F-150. I had two items that needed checking on. Robert contacted me later on and we a More

by chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Brandon Ford responded

Hey Chuck, We are so pleased to hear that you had such a positive experience when having your car serviced and that Robert was able to give you great customer service. Thank you for allowing us to serve you. Nikki Bredwell (CRM)

June 02, 2017

Service No problems!😊 Everything OK! friendly personnel, what more can I say, good popcorn, will probably return again when I return fron Upstate New York, More

by Escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Jun 05, 2017 -

Brandon Ford responded

Hello, It's great to hear that you had a good experience when having your vehicle serviced and we are pleased to know that you plan to return when you get back to Florida. Thank you for your business and, I promise, we will still have popcorn for you when you get back. Nikki Bredwell (CRM)

June 02, 2017

Brandon Ford Service is Awesome! Robert Lopez is a fantastic service rep. Thanks for always doing an honestly wonderful job on both our Expedition and our F150. More

by Eellsk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Brandon Ford responded

Hello and thank you for trusting our service department with the repairs and maintenance for both of your vehicles. We really appreciate your business and hope that you will continue to think of us when things arise. Nikki Bredwell (CRM)

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