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Brandon Ford - Service Center

Tampa, FL

3.0
520 Reviews

520 Reviews of Brandon Ford - Service Center

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July 20, 2017

Engine Problem The service rep did an excellent keeping me informed and get me my car back in a timely manner The repair cost was very affordable. More

by 2@Pirates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2017 -

Brandon Ford responded

Hello and thank you for the positive review. We know that car repairs can be time consuming and costly and we are so glad to hear that Robert and our team of technicians were able to get you out in a timely manner and that it didn't hit your wallet too badly. Please don't hesitate to contact us if we can be of any further assistance. Nikki Bredwell (CRM)

July 20, 2017

Great service I have great service every time I need to visit Brandon Ford. My service representative is very accommodating to my needs. So far... I would recommend More

by Luvgold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Makrides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2017 -

Brandon Ford responded

Hello and thanks for letting us know what great customer service Nick was able to give you. We really appreciate our customers and are so glad that you trust us with your business. Thank you, Nikki Bredwell (CRM)

July 19, 2017

Truck Service Scheduling was easy and fast. Service advisor was excellent. Work completed much sooner than anticipated. My only issue was that I was told my "total More

by D.C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Jul 28, 2017 -

Brandon Ford responded

Hello D.C. We really appreciate you taking the time to give this review and are glad to know that Gio and the rest of our service department was able to get you back on the road in a quick fashion. We do apologize for the difference in what you were quoted and what you actually paid, unfortunately this does happen and if you'd like to speak with us about this matter more thoroughly, please contact us at your earliest convenience. Nikki Bredwell (CRM)

July 18, 2017

Excellent "Great Service" - Ms Koularmanis Great service! I recommend Robert Lopez when it comes to having your car serviced. He is straight to the point and More

by NUBIAK38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Brandon Ford responded

Thank you so much for your recommendation of Robert Lopez and our award winning service department. We really appreciate our customers and are committed to making sure that we give excellent service. Nikki Bredwell (CRM)

July 14, 2017

Fuel Valve Replacement Scott was great. He kept me informed on the status of my repair. Great to deal with. Wouldn't consider any other dealership for my repairs. More

by DK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Brandon Ford responded

Hello, Thank you for taking the time to complete this review and we are very glad to know that Scott was able to provide such great customer service. Car repairs are never fun, but we try to make them as painless as possible. Nikki Bredwell (CRM)

July 13, 2017

Awesome and fast service my service representative Nick was able to not only provide my 15,000 mile service but also to take a picture of some peeling leather send it to For More

by Earthmother
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Makrides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Brandon Ford responded

Wow, that's great news about your seat. We are very happy to hear that Nick was able to get your service completed and that he took the extra steps required to provide you with such great customer care. Please don't hesitate to call us if we can be of further assistance. Nikki Bredwell (CRM)

July 12, 2017

Awesome Excelent as always,friendly greeting work was performed in atimely manner. It's always a pleasure dealing with the service department. Scott is by far More

by Michnowiczc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Brandon Ford responded

Hello, and thank you for your kind words in regards to Scott and the rest of our service department. It is always great to hear that we are providing the level of customer care that exceeds expectations. Please let us know if we can help with any other questions or concerns. Nikki Bredwell (CRM)

July 07, 2017

Excellent Experience!! Excellent! Gio helped me out and im so thankful. I would gladly go back for service or to purchase a vehicle from him anyday of the week!! More

by DBlackman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Jul 10, 2017 -

Brandon Ford responded

Hello, We are very happy to here that your recent experience with our service center was such a positive experience and that Gio was able to assist you with such great customer service. Please don't hesitate to call us with any further questions or concerns. Thank you, Nikki Bredwell (CRM)

July 05, 2017

warranty work Fix the transmission downshift problem and fix Bluetooth problem in radio Scott was a great guy to work with he kept me updated every day to let me k More

by Justjoe21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Brandon Ford responded

Hello and thanks for letting us know that your recent service visit was a success in regards to fixing your vehicle's issues and that Scott was able to give you such great customer care. Please let us now how we can assist you in the future. Thank you, Nikki Bredwell (CRM)

July 01, 2017

Regular Service and Oil change Your staff was very friendly in your service department and the work was done in timely manner. I am happy with done on my 2014 Ford Escape Titanium. More

by garciasonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department : Anthony V Urso
Jul 04, 2017 -

Brandon Ford responded

Hello Sonia, We are glad to know that your recent service appointment went smoothly and that our team was able to assist you so quickly. Thank you for being such a valued customer. Nikki Bredwell (CRM)

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