Brandon Ford - Service Center

I was met with smiles by all the staff and treated with respect. Although my problems were intermittent, John listened intently and researched my symptoms. He had multiple people drive my truck to see if t respect. Although my problems were intermittent, John listened intently and researched my symptoms. He had multiple people drive my truck to see if they could experience and identify the problem and found a number of programming updates that appear so far to have alleviated my complaints. I was very pleasantly surprised by how low my charges were. I also appreciate thier complimentary shuttle service, very politely and safely delivered by Lorenzo, the driver. Everyone conducted themselves professionally and left me feeling that not only did I receive The whole operation is conducted professionally. More

Making an appointment was fast and easy with friendly response from the scheduler. Also, the service advisor was named at the time of the appointment and was waiting at the scheduled time. The service on response from the scheduler. Also, the service advisor was named at the time of the appointment and was waiting at the scheduled time. The service on the vehicle was performed in a timely manner, explained in detail and I was on my way. Thank you all at Brandon Ford More

Experience coutesty from the service department from the moment I pulled the car into the service area. The service was done in a very timely manner. moment I pulled the car into the service area. The service was done in a very timely manner. More

My truck went from stock to a lifted, head turning beast that rules the road! My lift kit is great and the wheels and tires were perfect! Can't wait until I put some Roush parts on her! that rules the road! My lift kit is great and the wheels and tires were perfect! Can't wait until I put some Roush parts on her! More

Buddy displays excellent customer service everytime he provides assistance to service my car. From the moment I have the first convesation I feel like an old friend. He provides a good summary of issue provides assistance to service my car. From the moment I have the first convesation I feel like an old friend. He provides a good summary of issues and what looks good, so you don't feel pressured like he is trying to sell something. This last time he was quite concerned about my tires. I didn't have the cash to purchase this time but will be coming back soon to get that taken care or. The ford staff is a well oiled efficiant machine, everyone is always frendly and nice. I had been there only a couple miuntes and three people asked if I was being help. By the time the thried one asked I was tongued tied as to the great customer service. Keep up the good work! More

Great service as always by a friendly, efficient and knowledgable staff. It is always a great experience at Brandon Ford and I always feel appreciated. knowledgable staff. It is always a great experience at Brandon Ford and I always feel appreciated. More

dear sir, never been to your dealership before, have always been to currie ford, we found this dealership very friendly, clean, we had great service!! thank you for everything, we didn`t even have to w always been to currie ford, we found this dealership very friendly, clean, we had great service!! thank you for everything, we didn`t even have to wait very long,. good job! lee ruth More

Pros: John is very professional, has a great attitude and Pros: John is very professional, has a great attitude and gets back to you when he said he would. Great service. The repair itself was done to my t Pros: John is very professional, has a great attitude and gets back to you when he said he would. Great service. The repair itself was done to my total satisfaction. They found the problem and it is fixed, good work, thank you! The transportation service you provide along with the driver is a major blessing, thanks again. Con: Pricing is always a tough nugget to swallow at dealerships. If it were possible that the labor price was lower I would never look at other service repair shops, ever! More

Even though we had called 5 times on Wednesday, no one in the service department would pick up the phone to help us, until we left a message mentioning our friends name, Wayne Hammond. Then everyone was jum the service department would pick up the phone to help us, until we left a message mentioning our friends name, Wayne Hammond. Then everyone was jumping through hoops to help us. Especially, when we arrived Thursday morning. It's ashame that we only got the tremendous service we did, because of Wayne. More

I had a great experience. They have a nice comfortable and clean lounge to wait in. Service was timely and I did not have to wait a long time. Friendly honest service every time I am there. I wish every d and clean lounge to wait in. Service was timely and I did not have to wait a long time. Friendly honest service every time I am there. I wish every dealership service department was like this. More