Brandon Ford - Service Center

Arrived at Brandon Ford service and was quickly greated by John Lafemina. Requested a 6,000 mile oil change and tire rotation. Within 5 minutes my checkin was complete and I waited in the guest lounge. by John Lafemina. Requested a 6,000 mile oil change and tire rotation. Within 5 minutes my checkin was complete and I waited in the guest lounge. Within 30 minutes John advised me my car was ready and the 1st service was FREE! John was always smiling and shook my hand as passing my keys. Although the shop was very busy John kept a smile and treated me as I was the only customer there. Of course I will return to Brandon Ford. More

I got in the service bay with a nail in my tire -- and was out in 45 minutes. My tire was fixed and I was back on the road. Super Service. was out in 45 minutes. My tire was fixed and I was back on the road. Super Service. More

John knew exactly what was wrong with my vehicle. It was repaired, and I had it back by the time I told him I needed it. He was very friendly and helpful. repaired, and I had it back by the time I told him I needed it. He was very friendly and helpful. More

After the prior experience, Steve made the follow-up visit better. I am satisfied that my car was repaired and happy to say working great. Steve and Scott have restored my faith in Brandon Ford. Thank y visit better. I am satisfied that my car was repaired and happy to say working great. Steve and Scott have restored my faith in Brandon Ford. Thank you again. More

I purchased my 2013 mustang in nov 2012. Lyle Herb was my salesman. I also had the body shop paint and install a shelby Gt 500 rear spoiler, there Grant Weldin assisted me. I just had the first oil change, a salesman. I also had the body shop paint and install a shelby Gt 500 rear spoiler, there Grant Weldin assisted me. I just had the first oil change, and Buddy Wisham was waiting on me when I arrived for my appointment. I have experience great coustomer service from everyone I have encountered at Brandon Ford. I am retired US Air Force and now am employeed by Tampa Electric, and I reccomend Brandon Ford all my co-workers. Thanks Robert. More

I think the advisors name was chad but I'm not sure. He was awesome, very friendly, explained everything being done and even found my battery was failing before it caused me any trouble. Great job from He was awesome, very friendly, explained everything being done and even found my battery was failing before it caused me any trouble. Great job from him. More

My first service appointment just added to my opinion that Brandon Ford goes above and beyond to ensure a positive customer experience. I greatly appreciate the high level of service and attention to de that Brandon Ford goes above and beyond to ensure a positive customer experience. I greatly appreciate the high level of service and attention to detail shown on my first service appointment. I would like to thank Scott Parker for making me comfortable with my first service experience at your dealership. You've earned my service business and more importantly, you've earned my respect. Thank you! More

Mr. Lopez was very nice and respectful and explained what was done to my car. The price for the 10K checkup was outstanding. I have always been charged at least $200 for any kind of service at other dealers was done to my car. The price for the 10K checkup was outstanding. I have always been charged at least $200 for any kind of service at other dealers and was expecting to pay around this amount, but I only paid $30 with the coupon. Being retired and living on a fixed income this was welcome news. Nina and my I are really pleased with our Ford Fusion Hybird. We took a trip up North to Ohio, Michigan, and Chicago, Ill and got 38.3 mpg for the 3,300 mile trip. This car is the most quiet and comfordable ride of all the cars we have owned to include Volvo and BMW. Thanks Ford for a great vehicle. More

This is the third time I brought my Explorer to the dealership. On each occasion I've worked with Robert Lopez. He is always very helpful and explains the service in detail, which I appreciate. Than dealership. On each occasion I've worked with Robert Lopez. He is always very helpful and explains the service in detail, which I appreciate. Thank you. More

The service was done in record time while I waited. I was told it would take 3.5 hours origionaly but was done sooner thain expected. told it would take 3.5 hours origionaly but was done sooner thain expected. More