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Brandon Ford - Service Center

Tampa, FL

2.9
519 Reviews

519 Reviews of Brandon Ford - Service Center

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September 02, 2013

I got in the service bay with a nail in my tire -- and was out in 45 minutes. My tire was fixed and I was back on the road. Super Service. More

by 2boxerlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Wisham
Sep 10, 2013 -

Brandon Ford responded

It’s great to hear that you had a great service experience while hear getting your tire fixed. Yvette Lewis CRM

August 31, 2013

John knew exactly what was wrong with my vehicle. It was repaired, and I had it back by the time I told him I needed it. He was very friendly and helpful. More

by lauriecanning
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Lafemina
Sep 10, 2013 -

Brandon Ford responded

Glad to hear that John was able to help you and your service needs! Yvette Lewis CRM

August 23, 2013

After the prior experience, Steve made the follow-up visit better. I am satisfied that my car was repaired and happy to say working great. Steve and Scott have restored my faith in Brandon Ford. Thank y More

by LZTCDMB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2013 -

Brandon Ford responded

Thank you for your service and giving us another chance to service our car! Thank you for letting us know that Steve and Scott were able to help you out. Yvette Lewis CRM

August 20, 2013

I purchased my 2013 mustang in nov 2012. Lyle Herb was my salesman. I also had the body shop paint and install a shelby Gt 500 rear spoiler, there Grant Weldin assisted me. I just had the first oil change, a More

by my2013mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Wisham
Sep 10, 2013 -

Brandon Ford responded

Thank you for recommending Brandon Ford to your co-workers! When you come to Brandon Ford you shouldn’t expect anything less than great service! Yvette Lewis CRM

August 20, 2013

I think the advisors name was chad but I'm not sure. He was awesome, very friendly, explained everything being done and even found my battery was failing before it caused me any trouble. Great job from More

by afitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
quick lane advisor
Sep 10, 2013 -

Brandon Ford responded

It is great to hear that you had a wonderful experience while working with Chad. Thanks for your service. Yvette Lewis CRM

August 19, 2013

My first service appointment just added to my opinion that Brandon Ford goes above and beyond to ensure a positive customer experience. I greatly appreciate the high level of service and attention to de More

by igtbdt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2013 -

Brandon Ford responded

I am ecstatic to hear that our service went above and beyond for your experience. We like it when all of our customers are pleased! Yvette Lewis CRM

August 15, 2013

Mr. Lopez was very nice and respectful and explained what was done to my car. The price for the 10K checkup was outstanding. I have always been charged at least $200 for any kind of service at other dealers More

by tricket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2013 -

Brandon Ford responded

The mile per gallon the Ford Fusion Hybrid gets is awesome! Glad to hear you had a great trip! Thanks for letting us know how helpful Robert Lopez was for you while in service. Yvette Lewis CRM

August 14, 2013

This is the third time I brought my Explorer to the dealership. On each occasion I've worked with Robert Lopez. He is always very helpful and explains the service in detail, which I appreciate. Than More

by bsphelps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2013 -

Brandon Ford responded

Thank you for letting us know about your great service while here in our service deparment! Yvette Lewis CRM

August 08, 2013

The service was done in record time while I waited. I was told it would take 3.5 hours origionaly but was done sooner thain expected. More

by don65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lafemina
Sep 10, 2013 -

Brandon Ford responded

Glad to hear that we exceeded your expectations! Thanks for your service. Yvette Lewis CRM

August 05, 2013

Had a mix up with my original works service....quality care maintenance warranty issue..didn't get appropriate tire rotation. Contacted Mr Marocco and he set me up with Chad Wells to get the issue reso More

by ggreen21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mr Marocco and Chad Wells
Sep 10, 2013 -

Brandon Ford responded

I am happy to hear that Chad was able to help you and be able to get the issue resolved so quickly. Yvette Lewis CRM

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