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Brandon Ford - Service Center

Tampa, FL

2.9
520 Reviews

520 Reviews of Brandon Ford - Service Center

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August 12, 2014

Recall Service My Explorer needed a recall service done. I called Scott Parker, set up a time and and brought it in for the service. As always Scott was right on top More

by MikeyP60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 13, 2014 -

Brandon Ford responded

I am so happy to hear about your experiences that you’ve had here at Brandon Ford! Thank you for the review! Yvette Lewis CRM

August 06, 2014

Exceptional Service at a Great Price Scott Parker is not only knowledgeable, he is a man of honor and a service adviser that has earned my trust. I have at least three or four Ford deale More

by petergwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juam Sorrell
Aug 06, 2014 -

Brandon Ford responded

I am so happy to hear about your experiences that you have had at our Service Department. We truly appreciate you driving the extra distance to get your Explorer serviced here at Brandon Ford. Thank you for the Review Yvette Lewis CRM

August 02, 2014

first time customer Very happy with everything at dealer. Was my first-time visiting Brandon Ford and I think I found a home. Definitely would recommend to family and fri More

by bigtwuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy
Aug 06, 2014 -

Brandon Ford responded

We strive for greatness at Brandon Ford, and are so pleased that you have found a home with us. Thank you for your recommendations! Yvette Lewis CRM

July 31, 2014

Great service Had great service provided by Robert my tire sensor was bad I brought my car in on Saturday he was very busy but he managed to fit me in and it was co More

by Sktate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 06, 2014 -

Brandon Ford responded

Thank you for your review! I am so pleased that you had such a great experience at our Service Department. Yvette Lewis

July 29, 2014

great experience with Robert Lopez As always, I had another wonderful experience at Brandon Ford with Robert Lopez. He is a lifesaver. I was having an issue with my Mustang, and as us More

by jcr1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 29, 2014 -

Brandon Ford responded

Glad to hear! Thanks for the review Yvette Lewis CRM

July 28, 2014

Great Way to Start my Day visiting Scott Parker Called Brandon Ford because my oil light came on while driving my Escape, as a female I put gas in the car and it goes, I trust Scott Parker to do eve More

by fun2drive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 29, 2014 -

Brandon Ford responded

We truly appreciate your business and the fact that you refer up to family and friends, that really means a lot. Thank you! Yvette Lewis CRM

July 22, 2014

Super service with Scott Parker Brandon Ford It is always a pleasure to take my RV which is on Ford E-350 to Brandon Ford for service when dealing with Scott Parker. He is a true proffessional an More

by Bill Felder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 29, 2014 -

Brandon Ford responded

Thank you, Thank you, Thank you! Yvette Lewis CRM

July 18, 2014

Afternoons aren't as slow as you think Called to try and schedule an appointment but was told that I'd have to wait a week. Person on the phone mentions that afternoons are their slow hours More

by MFMVGY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Wisham
Jul 29, 2014 -

Brandon Ford responded

Sorry you had to come by, then come back again but glad to hear we were able to get your vehicle service and that Buddy took good care of you! Thanks for the review. Yvette Lewis CRM

July 18, 2014

Mr. Tom Miller Came in for factory recalls on my 2013 Escape. Two out of three taken care of with the third to be scheduled. This is my first new vehicle and was a l More

by Tmllr3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 29, 2014 -

Brandon Ford responded

It's great to have return customers that also refer to friends and family, this means a lot to us THANK YOU! Yvette Lewis CRM

July 08, 2014

my 10 years of service brandon ford i have own three Suv and all have been service at brandon ford,,you r sales dept should take a look at your operation ..am improve their approach to More

by rode88888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Lafemina
Jul 11, 2014 -

Brandon Ford responded

Our Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Please contact me to discuss. Yvette Lewis CRM

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