520 Reviews of Brandon Ford - Service Center
Recall Service My Explorer needed a recall service done. I called Scott Parker, set up a time and and brought it in for the service. As always Scott was right on top My Explorer needed a recall service done. I called Scott Parker, set up a time and and brought it in for the service. As always Scott was right on top of it. In and out in about an hour. I will not take my Explorer anywhere else for service. I have been a Brandon Ford customer since they opened in '94. Be it a new car ourchase or service they have never let me down. More
Exceptional Service at a Great Price Scott Parker is not only knowledgeable, he is a man of honor and a service adviser that has earned my trust. I have at least three or four Ford deale Scott Parker is not only knowledgeable, he is a man of honor and a service adviser that has earned my trust. I have at least three or four Ford dealerships closer to where I live, but I choose to drive the extra distance to get the quality work done on my Explorer at Brandon Ford. I know my vehicle is in good hands when I have a quality guy in Juan Sorrell, the foreman, and his team doing the service. My Explorer has been so well maintained by Brandon Ford that I have now discovered that I wasted my money on an extended maintenance plan! More
first time customer Very happy with everything at dealer. Was my first-time visiting Brandon Ford and I think I found a home. Definitely would recommend to family and fri Very happy with everything at dealer. Was my first-time visiting Brandon Ford and I think I found a home. Definitely would recommend to family and friends. More
Great service Had great service provided by Robert my tire sensor was bad I brought my car in on Saturday he was very busy but he managed to fit me in and it was co Had great service provided by Robert my tire sensor was bad I brought my car in on Saturday he was very busy but he managed to fit me in and it was covered by my warranty so everything was taken care of that day More
great experience with Robert Lopez As always, I had another wonderful experience at Brandon Ford with Robert Lopez. He is a lifesaver. I was having an issue with my Mustang, and as us As always, I had another wonderful experience at Brandon Ford with Robert Lopez. He is a lifesaver. I was having an issue with my Mustang, and as usual, Robert squeezed me in to his busy schedule and was able to fix the problem on the same day. The price was extremely reasonable. What began as a stressful event for me turned out to be not so bad because of Robert. More
Great Way to Start my Day visiting Scott Parker Called Brandon Ford because my oil light came on while driving my Escape, as a female I put gas in the car and it goes, I trust Scott Parker to do eve Called Brandon Ford because my oil light came on while driving my Escape, as a female I put gas in the car and it goes, I trust Scott Parker to do everything else. He is always very professional and explains exactly what needs to be done and how long it will take. Within an hour a complete multi point inspection was performed, tires rotated, oil and more. Scott provided additional recommendations, projected recommendations with dates and descriptions. He is always very professional and explains exactly what needs to be done and how long it will take. I recommend this service department and Scott Parker to friends and family daily. Thank you, Scott see you next time. More
Super service with Scott Parker Brandon Ford It is always a pleasure to take my RV which is on Ford E-350 to Brandon Ford for service when dealing with Scott Parker. He is a true proffessional an It is always a pleasure to take my RV which is on Ford E-350 to Brandon Ford for service when dealing with Scott Parker. He is a true proffessional and fully understands speciality vehicles and exactly what needs to be done. I have recommended Brandon Ford my friends. More
Afternoons aren't as slow as you think Called to try and schedule an appointment but was told that I'd have to wait a week. Person on the phone mentions that afternoons are their slow hours Called to try and schedule an appointment but was told that I'd have to wait a week. Person on the phone mentions that afternoons are their slow hours and to come at that time. Arrived at 2pm and was told it would be a 2 hour wait, otherwise, to come back around 7pm for the real slow hours. Came back around 7 and received great service. Buddy was amazing with getting my information and giving great service. I will be back for more oil changes, tire rotations, and anything else that I might need for my Focus. More
Mr. Tom Miller Came in for factory recalls on my 2013 Escape. Two out of three taken care of with the third to be scheduled. This is my first new vehicle and was a l Came in for factory recalls on my 2013 Escape. Two out of three taken care of with the third to be scheduled. This is my first new vehicle and was a little concerned with recalls but Robert was very informative and helpful. He handled the situation in a timely and professional manner and even had a complete service worked in. I would recommend this service department to friends and family. Looking forward to working with you in the future More
my 10 years of service brandon ford i have own three Suv and all have been service at brandon ford,,you r sales dept should take a look at your operation ..am improve their approach to i have own three Suv and all have been service at brandon ford,,you r sales dept should take a look at your operation ..am improve their approach to new clients More