520 Reviews of Brandon Ford - Service Center
They take care of the customer! This is the best car buying and service I have ever experienced with a dealership. They truly look out for your best interest and are very personable This is the best car buying and service I have ever experienced with a dealership. They truly look out for your best interest and are very personable people. I feel like I'm buying and getting service done by friends. More
Great service even without an appointment I called Brandon Ford on Monday 08/25/14 and was told by Maria to bring in my vehicle the next day and to explain the issue I was having. I brought o I called Brandon Ford on Monday 08/25/14 and was told by Maria to bring in my vehicle the next day and to explain the issue I was having. I brought our 2014 Explorer back to Brandon Ford on Tuesday 08/26/14 at 8am or so and was assisted by Tracy Hysell the Service Advisor. I did not have an appointment but that didn't seem to matter as I explained to Tracy that our SYNC application was not working. Tracy immediately assisted me with the vehicle and it was fixed within an hour. I also pointed out that there was a problem with our keyless entry on the drivers side door and Tracy had that fixed as well as I left the vehicle (my option) and received a call at 3pm that the car was fixed. We were able to pick it up the next day. I could not be more happy with the service we received from Brandon Frod and I told Tracy that she did an outstanding job with assisting us with our new (Brandon Frod certified) vehicle. Regards, Andrew Scallon More
Love Brandon Ford Always a great experience! Thanks for the great job guys! I know I can always count on you to make sure Im in and out in minimal time. Always a great experience! Thanks for the great job guys! I know I can always count on you to make sure Im in and out in minimal time. More
Fast oil change Thank you to Adam in the service department for getting me in late, but in and out in recored time. I needed my Fiesta's oil changed as I needed the Thank you to Adam in the service department for getting me in late, but in and out in recored time. I needed my Fiesta's oil changed as I needed the car for an 8 hr drive the next day and the oil light had just come on. I brought the car in late, and without an appointment, and Adam, I think his last name is....Webber? Got me in and out so fast. More
Fuel Canister Solenoid Failure I have only owned this certified pre-owned vehicle for 90-days and was disappointed that the fuel canister solenoid failed and it cost me the $100 ded I have only owned this certified pre-owned vehicle for 90-days and was disappointed that the fuel canister solenoid failed and it cost me the $100 deductible to get repaired. I love my SporTrac. The repair was handled timely and service was great. Scott Parker was great to deal with. More
Wonderful team! My car wouldn't start I was at work in Clearwater. The tow truck tooo a long time to come out there and I needed a rental but wouldn't make it by 6. T My car wouldn't start I was at work in Clearwater. The tow truck tooo a long time to come out there and I needed a rental but wouldn't make it by 6. The gentleman I spoke with arranged to have the car for me when I did get there which was a life saver! The next day Anthony from service contacted me multiple times just to give me an update on the car and even came to greet me when I picked it up. They even expedited the service for me because I had to be in Orlando the day after it stopped working. It is a 2012 so I bought the extended warranty and it covered everything. The entire staff was professional and kept me in the loop the entire time. I am very happy and grateful for this team. Thanks Brandon Ford ! More
Best service ever From appointment setting to finishing, the service department is excellent. Robert Lopez is friendly, courteous and very helpful. Love by 2012 Escape. From appointment setting to finishing, the service department is excellent. Robert Lopez is friendly, courteous and very helpful. Love by 2012 Escape. Ford is my car from now on. More
Vehicle recall and regular service I had to bring my explorer in for a recall notice I received. I made an appointment with John and all was done to my satisfaction I had to bring my explorer in for a recall notice I received. I made an appointment with John and all was done to my satisfaction More
Exceptional and quick service Excellent quick and friendly service, just as good as when we leased the vehicle from Jake Potocek. I was prepared for a long wait, but was amazed tha Excellent quick and friendly service, just as good as when we leased the vehicle from Jake Potocek. I was prepared for a long wait, but was amazed that service was completed well within an hour, More
First service for my Focus This is the first vehicle i have purchased new since the 80's my experience with Brandon ford has been nothing less than superb. I would recommend thi This is the first vehicle i have purchased new since the 80's my experience with Brandon ford has been nothing less than superb. I would recommend this dealership, sales and service dept. to anyone looking to purchase a new car. Thank you More