Brandon Ford - Service Center

great experience Robert Lopez was very good and the time frame for my recalls... oil change...and tire rotation was excellent..I will definitely return to Brandon for Robert Lopez was very good and the time frame for my recalls... oil change...and tire rotation was excellent..I will definitely return to Brandon fords service dept..I also purchased my 2013 escape from salesman Kevin Stone at Brandon ford,,,highly recommend everything from buying to servicing at this establishment More

Just Great Service! John Lafemina was very professional and courteous. He took his time explaining everything. The provided service was done in a very efficient manner. K John Lafemina was very professional and courteous. He took his time explaining everything. The provided service was done in a very efficient manner. Keep up the good work! More

Excellent Service staff Robert Lopez from service is a Rockstar!! He takes care of paper work quickly and delivers on time every time. Because of him, I would not hesitate to Robert Lopez from service is a Rockstar!! He takes care of paper work quickly and delivers on time every time. Because of him, I would not hesitate to recommend Brandon Ford for all your service needs. More

"Feeling Relieved" Didn't want a new car, but my old car was having problems. I spoke with Tommy Shelly and he found me an awesome used car in my price range. He did a Didn't want a new car, but my old car was having problems. I spoke with Tommy Shelly and he found me an awesome used car in my price range. He did a great job making me feel better about getting another car and the payment was cheaper than the old car. Thanks so much Shelly. See you in a couple months to get another one. More

Cleaning up another dealership's mess I have a pretty new Ford Escape. At 2000 miles, the air conditioner failed. The dealer messed up the fix and I'm lucky the motor didn't blow. Brandon I have a pretty new Ford Escape. At 2000 miles, the air conditioner failed. The dealer messed up the fix and I'm lucky the motor didn't blow. Brandon Ford got it right. More

Ranger 1 Deer 0 I originally bought my truck here & had a great experience. So when the deer attacked it, my 1st thought was have Brandon Ford put it back together. I I originally bought my truck here & had a great experience. So when the deer attacked it, my 1st thought was have Brandon Ford put it back together. I haven't seen the vehicle yet but can tell you that no matter how beautiful it turned out the length of time it took to fix such little damage is unbelievable! The hood & the fenders didn't even get damaged, just the grill, front bumper, passenger side headlight assembly & the airbag deployed. Over 2 weeks later, it's finally finished. Now comes the part of their very unfriendly hours. They are only open 7:30-5 M-F. So picking up your vehicle over the weekend is out of the question. In fact, if you have a weekday regular hours job you will have to take off work to get your vehicle. The only positive that came out of this is that they are not going to charge me storage charges since I was out of town when my vehicle was finally finished. So beware! You bring them business, they slow poke, have very non customer service oriented hours & than try to charge you storage fees per day because you cannot pick up right when they are finished. More

Great Experience I bought my car in 2012 through Lyle Herb, great sales person and he made it very easy for us. Have had it serviced there with Robert Lopez and his t I bought my car in 2012 through Lyle Herb, great sales person and he made it very easy for us. Have had it serviced there with Robert Lopez and his team and they are wonderful. Just took it in without an apt with a problem I experience while on a road trip, once I explained it to Robert he knew what it was without a hesitation. That makes me so at ease to know its well taken care of and it gets done in a timely mater. Thanks to Robert and his team again, see you next oil change More

best experience I have ever had with a car dealer. Purchased our Ford Escape in 2013. The purchase experience was comfortable and straight forward, and the sales and financial staff were easy to deal Purchased our Ford Escape in 2013. The purchase experience was comfortable and straight forward, and the sales and financial staff were easy to deal with and very helpful. Since purchasing the Escape we have had it serviced by Brandon Ford. Our experience with the service department has been exceptionally good. The service people have been caring and helpful and the overall experience has been very comfortable. Great job all around. More