Brandon Ford - Service Center

Great Service! I purchased my Lincoln MKX from Brandon Ford in 2011 and from the get-go their service was top notch. My sales associate was fantastic and not pushy, I purchased my Lincoln MKX from Brandon Ford in 2011 and from the get-go their service was top notch. My sales associate was fantastic and not pushy, but very helpful and personable. Since my purchase, I have taken my vehicl eto get serviced on two separate occasions. Both times, the service was excellent. There wa a quick turnaround and the associates kept me well-informed and up to date as they performed the work by calling me and updating the service log online. I would recommend Brandon Ford time and again. Thank you! More

Did a good job regular maintenance oil, rotation, general inspection. In and out in good time. always clean. Was done before I expected and waiting for me on the exi regular maintenance oil, rotation, general inspection. In and out in good time. always clean. Was done before I expected and waiting for me on the exit lane... More

Help? I got it! Brandon Ford ... hears you. They break the myth about "car dealerships." Fantastic performance in all departments, I am satisfied. They treat me re Brandon Ford ... hears you. They break the myth about "car dealerships." Fantastic performance in all departments, I am satisfied. They treat me respectfully, and as a woman aged 73, I must use crutches, due to childhood polio ... they are genuinely attentive. It is so important for me to feel I am "safe" driving a car I can depend on ... and get immediate service when needed. My gratitude to all. Madeleine Davis More

Great, friendly service I brought my car in for its 45,000 mile service. I was very pleased with the efficiency and friendliness of the personnel. They even changed all thr I brought my car in for its 45,000 mile service. I was very pleased with the efficiency and friendliness of the personnel. They even changed all three of my wiper blades. I didn't know that was part of the service! More

Excellent service and support My wife and I have purchased two mustangs from Brandon Ford , the sales team works with complete professionalism and commitment to have ensured us a My wife and I have purchased two mustangs from Brandon Ford , the sales team works with complete professionalism and commitment to have ensured us a great experience . We were equally impressed with the service team, do to a manufacturing issue we brought the car to the shop, as it happened some of the parts were on back order , Tom and the team worked diligently with ford motors to get me in a loaner car and get my repairs completed as soon as possible . I was impressed with there effort and currently the car runs like a champ. I would highly recommend Brandon Ford and the awesome team they have .... thank you !! ( A proud ford owner) Stephen A Martin More

Great Service I showed up an hour early for an oil change. I was greeted quickly, they took care of me and I was in and out in 45 minutes! I showed up an hour early for an oil change. I was greeted quickly, they took care of me and I was in and out in 45 minutes! More

Excellent and Speedy Job I stopped by Brandon Ford Friday July 3, 2015 in the late afternoon to see if I could drop my F-150 off for some tires and routine maintenance on Satu I stopped by Brandon Ford Friday July 3, 2015 in the late afternoon to see if I could drop my F-150 off for some tires and routine maintenance on Saturday. Robert Lopez (service rep) explained that the service department would be closed on Saturday for the July 4th holiday, but that if I had time, he could provide the necessary service and new tire mounting while I waited. Robert had the service personnel take my truck back immediately and get started with the procedures. True almost to the minute, the service was completed and my truck returned to me within one hour and 10 minutes, just as Robert had stated, in under one and half hours. Throughout my four years of numerous services that have been performed at Brandon Ford, I have always had a great experience with Robert and his fellow service personnel. I would recommend this dealership's service and sales department to anyone seeking a Ford vehicle. I would also suggest purchasing the Premium maintenance package as it has been a true savings and a great experience as it relates to scheduled maintenance. Michael Chancey Sr. More

35,000 mile service I arrived early for my scheduled service and was met almost immediately by the Service Adviser, Jason. He got me in and out in less than an hour. I I arrived early for my scheduled service and was met almost immediately by the Service Adviser, Jason. He got me in and out in less than an hour. I continue to have nothing but positive experiences with the folks at Brandon Ford. More

Seamless experience I had a 1:30 appointment and showed up about 45 minutes early with both of my two kids (ages 5 and 3). Bruce was able to accommodate my early arrival I had a 1:30 appointment and showed up about 45 minutes early with both of my two kids (ages 5 and 3). Bruce was able to accommodate my early arrival and said to plan on about 90 minutes. I was there for the works and needed my right side tires looked at as they continued to be low on air. Within an hour, Bruce called my cell to inform me that the tires each had a nail in them and they could repair and shared with me the cost for that. Thank goodness for the children's play area inside the main showroom. The time there with two little ones went by without issue and total time was about 2 hours. More

Great customer service My service advisor Robert Lopez did an outstanding job for me. Would highly recommend this dealership to others fair and honest. Thank you for your se My service advisor Robert Lopez did an outstanding job for me. Would highly recommend this dealership to others fair and honest. Thank you for your service. More