Brandon Ford - Service Center

Service keeps Sales I trust you all to solve my car problems. Your people after lots of testing realized that the problem was covered by a recall and completed that part I trust you all to solve my car problems. Your people after lots of testing realized that the problem was covered by a recall and completed that part of repair at no charge. Also recommended service on power steering fluid flush and canceled my transmission flush because it was not needed ( already done 2 months ago). Honesty keeps customers. I bought this car from you and will be back when ready to trade. More

Always Outstanding Service! We took our 2013 Edge in for an AC issue and Brandon Ford was thorough and found the issue after extensive testing. They made sure we were satisified We took our 2013 Edge in for an AC issue and Brandon Ford was thorough and found the issue after extensive testing. They made sure we were satisified with the fix as well as with their customer service. We have bought three Fords from Bandon Ford and have always received Outstanding service from the service department! More

Great Service! I've been taking my vehicle to Brandon Ford for a couple of years to have my Ford's service. I've been working with Gio Vescera, my service advisor. I I've been taking my vehicle to Brandon Ford for a couple of years to have my Ford's service. I've been working with Gio Vescera, my service advisor. I appreciate his friendly and positive attitude. Whenever I have a request to look into a problem I've having with the vehicle he never hesitates to make sure a solution will be found. It's such a pleasure having my vehicle service at Brandon Ford! Larry Duval More

It is impossible to get service on your car at Brandon Ford I have been dealing with Brandon Ford for about 2 years now and I am a very dissatisfied customer. This dealership has plenty of people willing to se I have been dealing with Brandon Ford for about 2 years now and I am a very dissatisfied customer. This dealership has plenty of people willing to sell you a car, but just try getting service on the car they just sold you. They will service your car if you are willing to wait 4 to 5 days before they are willing to look at your car. Every time I have gone there for service you have to play the waiting game, and they have one excuse after the other as to why they are always behind schedule. When you have issues with your car they are usually unpredictable and customers need their vehicle serviced right away in an emergency. If you are looking for any type of sympathy to the situation or quick service.....forget it! I have also noticed in these 2 years if your vehicle needs warranty repairs, this dealership will book you last. They prefer cash paying customers first and warranty work whenever they have time to get to it. I would strongly suggest that you buy a vehicle from a dealership that values your business. More

Great service I received great service on the diagnostics and repair of my truck. The repair took several days but Jason set me up with a rental car while the rep I received great service on the diagnostics and repair of my truck. The repair took several days but Jason set me up with a rental car while the repair and maintenance took place. Overall a great experience with a thorough repair and excellent customer service. Very happy I chose Brandon Ford to purchase my truck and use them for regular repair and maintenance. More

Pleased Competent service. Great service advisor NICHOLAS P MAKRIDES ??. My vehicle was diagnosed and repaired promptly. The service was rxsoned to me in cl Competent service. Great service advisor NICHOLAS P MAKRIDES ??. My vehicle was diagnosed and repaired promptly. The service was rxsoned to me in clear language so I understood. More

Excellent service Received excellent service. They took care of a recall issue and checked car from head to toe. Bruce went above and beyond to have car ready when prom Received excellent service. They took care of a recall issue and checked car from head to toe. Bruce went above and beyond to have car ready when promised. Car is running very well More

Service was great as usual. In and out in an hour and half. Even though I brought my 2014 Fusion from another dealer I was treated as though I had brought it was great as usual. In and out in an hour and half. Even though I brought my 2014 Fusion from another dealer I was treated as though I had brought it from Brandon Ford. Very friendly service advisors. I'll be back again for my service needs. More

Awful service. Crooks. Went in for new battery. Was told my check engine light was on when I dropped it off (it was NOT on). Told my car needed a new throttle body that woul Went in for new battery. Was told my check engine light was on when I dropped it off (it was NOT on). Told my car needed a new throttle body that would cost over $600. When I looked it up online, the throttle body for my model was a known issue. Ford issued a Customer Satisfaction (not a full recall) and fixed the issue for free. When I told that to the service guy, he just said there was no recall. Also said my car was not safe to drive and I basically had no choice to have it fixed....again, my car was running just fine with the exception of the battery. I took my car there because it is located near my work, but will take my car to Veterans Ford in the future....at least they have been fair. More

Service Brough my 2015 F150 in for an oil change and and truck was leaking water inside.Jason Barber was my service writer and he was on top of everything. Fr Brough my 2015 F150 in for an oil change and and truck was leaking water inside.Jason Barber was my service writer and he was on top of everything. From making sure I had a rental for the time I was out of my truck to calling with daily updates of progress of my truck. Jason does a great job!!! More