Brandon Ford - Service Center

Mark Pope does a great job in Customer Service! Mark Pope did a great job in Customer Service on my last two visits to Brandon Ford! The first visit, in the early evening, he was able to do a quick Mark Pope did a great job in Customer Service on my last two visits to Brandon Ford! The first visit, in the early evening, he was able to do a quick oil change, tire rotation, etc. on a "The Works!" coupon, and the second visit, he was able to get my 2011 Mercury Milan alignment done quickly so I could get out in time to get my husband to a doctor's appointment. Greatly appreciated!! More

service I showed up to get my oil and tires rotated and tracy greeted me and in very short time had me checked in and said it would be 45 min and it was done I showed up to get my oil and tires rotated and tracy greeted me and in very short time had me checked in and said it would be 45 min and it was done with in that time period . More

great advisor, great service Found myself with an unexpected day off. I needed service done on my front brakes and it was time for an oil change. Called my service advisor at 9:00 Found myself with an unexpected day off. I needed service done on my front brakes and it was time for an oil change. Called my service advisor at 9:00 AM and he was able to get me in. Got my brakes serviced, oil changed and tires rotated and a couple of other small items taken care of. More

Safety Recall I have always had very courteous service, all the personnel at this Ford Dealership/Service Dept. go out of their way to ensure timely and satisfactor I have always had very courteous service, all the personnel at this Ford Dealership/Service Dept. go out of their way to ensure timely and satisfactory completion of issues. More

unschuled visit the visit wasn't a scheduled one , but your team took care of the problem, it had to do with the I light being lite, it turned out to be a nail in the the visit wasn't a scheduled one , but your team took care of the problem, it had to do with the I light being lite, it turned out to be a nail in the tire, and the tire was replaced and I was on my way. More

Recall by Ford. A/C Software. Scott Parker always takes care of my car and gets me out quickly..I am thankful because I am not able to stay very long. Scott Parker always takes care of my car and gets me out quickly..I am thankful because I am not able to stay very long. More

driveability Check Robert Lopez is our service advisor and has been for a long time. He recently took care of our Mercury Milan Premier to insure all was AOK after we ha Robert Lopez is our service advisor and has been for a long time. He recently took care of our Mercury Milan Premier to insure all was AOK after we had an accident. We picked up the car on a Saturday he was off, but he made sure everything was ship shape. We really appreciate Robert and Brandon Ford. More

Ford service I had a great experience at ford! So happy to own one! I would recommend them to anyone. They're prompt and very attentive to the things that are need I had a great experience at ford! So happy to own one! I would recommend them to anyone. They're prompt and very attentive to the things that are needed on your vehicle More

Excellent Service! Had to go to Brandon Ford and have my 2014 Explorer serviced. I was assisted by Gio Vescera who called me with diagnosis of the issue. Informed me the Had to go to Brandon Ford and have my 2014 Explorer serviced. I was assisted by Gio Vescera who called me with diagnosis of the issue. Informed me the problem was covered by my extended warranty and that my car was ready. Greatly appreciate the excellent service! More

Great and timely service Great job by the team from service. Thanks to all for a great and timely repair on car door warranty. We were truly happy with prompt attention and se Great job by the team from service. Thanks to all for a great and timely repair on car door warranty. We were truly happy with prompt attention and service. Thanks More