Brandon Ford - Service Center

A1A Results every time! Robert Lopez is, in our opinion, A1A. We never worry about anything relating to our Lincoln MKS after he has had it serviced. Always on top of thing Robert Lopez is, in our opinion, A1A. We never worry about anything relating to our Lincoln MKS after he has had it serviced. Always on top of things, puts our mind at ease. Goes above and beyond what is expected. He seems almost like family. Dolores&Tino Hidalgo More

Alternator Replacement Was recently in for problems with my Explorer Sport Trac related to battery and craziness on instrument panel due to bad alternator. Also some clunki Was recently in for problems with my Explorer Sport Trac related to battery and craziness on instrument panel due to bad alternator. Also some clunking in the undercarriage. Jason kept me informed during the diagnostic process and was very pleasant to work with. Good service department at Brandon Ford. No more problems with lights on panel and no more clunking underneath when I turn or run over a bump in road. Thanks! More

Great Job/Outstanding Service Department Scott Parker took excellent care of me and my Ford Escape's service needs! No need to look any further for great service. Brandon Ford has it! Scott Parker took excellent care of me and my Ford Escape's service needs! No need to look any further for great service. Brandon Ford has it! More

great service Great service time in and out was amazing .I would highly recommend this dealership. I like the check off list to show what they recommend . Great service time in and out was amazing .I would highly recommend this dealership. I like the check off list to show what they recommend . More

Excellent My overall excellent was great! Particularly my service advisor Jason Barber. Great communication, fast services and awesome customer service. This is My overall excellent was great! Particularly my service advisor Jason Barber. Great communication, fast services and awesome customer service. This is the reason why I pass-by two Ford Dealerships to be at the best Brandon Ford! More

Overall good experience First, I will say that no one enjoys having to get repairs in their new vehicles, so being in a position at a service department I'm sure they have to First, I will say that no one enjoys having to get repairs in their new vehicles, so being in a position at a service department I'm sure they have to deal with people who are already stressed and upset. How they treat the customer post sale, at least to me, is what makes the difference between staying with the brand. Sales makes the first sale and service sells the rest. I was kept in the loop and was informed up front at the possibility of it taking more than a day to complete repairs and my car having to stay overnight. This ended up being the case, which again could be a problem for many,but I appreciated knowing the possibility up front so I was prepared for it. They also informed me at a reasonable time that they would need to keep it overnight as opposed to many places that would wait until much later to inform me. I ended up getting the car back the next day, was also informed within a reasonable amount of time and the service fixed the issue I was having. Overall positive experience and I would recommend Ford and their service. More

Amazing Experience I visited Brandon Ford after experiencing a problem with my Ford Focus I purchased in NJ. I needed a new clutch put on and Brandon Ford was very helpf I visited Brandon Ford after experiencing a problem with my Ford Focus I purchased in NJ. I needed a new clutch put on and Brandon Ford was very helpful. They had my car for two days and hooked me up with a free loaner car for both days. They also took care of a recall on my car that I didn't even know about! The service was amazing and Gio was very helpful! He reached out to me multiple times to give me an update on the status of my service and to make sure everything was going well. When I return to Brandon Ford I will make sure I ask for Gio specifically! Thank you for making my entire experience stress free! More

Going above and beyond Robert Lopez in service was/is awesome and I would definitely recommend Brandon Ford service to my family and friends. Let's put it this way...he got Robert Lopez in service was/is awesome and I would definitely recommend Brandon Ford service to my family and friends. Let's put it this way...he got the impossible done! Thank you again Robert! I appreciate your fast and friendly service! More

Great service Brandon Ford service provided friendly & fast service. Very professional. I will definitely recommend family & friends. They were detailef and provide Brandon Ford service provided friendly & fast service. Very professional. I will definitely recommend family & friends. They were detailef and provided excellent service. The lobby was comfortable & clean. More

"The Works" for a good price Got to the service area about 20 minutes before my scheduled appointment time...no problem, they took me right away and completed the scheduled servic Got to the service area about 20 minutes before my scheduled appointment time...no problem, they took me right away and completed the scheduled service. Everything thing was completed and I was on my way in ~ 30 minutes. More