Brandon Ford - Service Center

Continued excellent service Always receive excellent timely service regardless of the purpose of the visit. Everyone is very friendly and courteous makes me want to come to Br Always receive excellent timely service regardless of the purpose of the visit. Everyone is very friendly and courteous makes me want to come to Brandon even if. I do not have a need to. More

Excellent, customer-focused service Gio Viscera, our service representative, was absolutely fantastic. He was up to speed on the background information regarding our appointment, and th Gio Viscera, our service representative, was absolutely fantastic. He was up to speed on the background information regarding our appointment, and then did a great job keeping us informed regarding the work and recommendations from the mechanics. I love that he didn't push us to do any unnecessary work, and didn't wait for us to call for a status, but called us with new information. I would definitely recommend Gio and the Brandon Ford service team. More

Great service!! I took my car to Brandon Ford because my check engine light was on and my car wasn't starting properly. Robert took excellent care of me. He promptly I took my car to Brandon Ford because my check engine light was on and my car wasn't starting properly. Robert took excellent care of me. He promptly called me 2 hours after dropping my car off and thoroughly explained the issues my car was having. He was honest and let me know which issues could wait and which issues I should not wait on to get repaired. I will not take my car elsewhere for future repairs. More

Top brake light not working They started on my vehicle on time and finished quicker than what they said it would take and kept me informed with the progress they done a great job They started on my vehicle on time and finished quicker than what they said it would take and kept me informed with the progress they done a great job I have worked service jobs most of my life a great service is what brings people back More

Had to come back 3 times in a week I had to come back 3 times in a week because the technician told the advisor he completed the work, but he never did. I questioned advisor if he check I had to come back 3 times in a week because the technician told the advisor he completed the work, but he never did. I questioned advisor if he checked technician's work and he stated "we don't have time to check their work".. Not a great answer. This dealership inconveniences me almost everytime I come. I keep coming back because it is the closest dealership around me. More

Gio is the best! Great job finding out why my car broke down and fixing it. Great job and again thanks Gio for keeping me informed. You are the best. Great job finding out why my car broke down and fixing it. Great job and again thanks Gio for keeping me informed. You are the best. More

Excellence Underscored I had an intermittent problem with an information panel display. Brandon Ford quickly diagnosed the problem, ordered the part and contacted my after I had an intermittent problem with an information panel display. Brandon Ford quickly diagnosed the problem, ordered the part and contacted my after market extended maintenance plan company. The plan paid for the part and I did not have to get involved. Brandon Ford has always been honest, professional, and very customer support oriented. We took our Ford to them because of their proven reputation and we will continue to do so. Their service underscores their proven record for excellence! More

Dorian rocks! Dorian took excellent care of me and was very professional. He made sure all my cares were meet and delivered all his promises. Very happy. Dorian took excellent care of me and was very professional. He made sure all my cares were meet and delivered all his promises. Very happy. More

Excellent service, Scott Parker is amazing! Scott, was awesome. He went above and beyond to service my car. It was a stress free experience and I will spread the word! Brandon Ford, you rock! Scott, was awesome. He went above and beyond to service my car. It was a stress free experience and I will spread the word! Brandon Ford, you rock! More

service Service was fast and Jason delivered when he said he would. Great people here. brought my son to buy a car and he left a great deal Service was fast and Jason delivered when he said he would. Great people here. brought my son to buy a car and he left a great deal More