Back

Brandon Ford - Service Center

Tampa, FL

3.0
520 Reviews

520 Reviews of Brandon Ford - Service Center

Sort by
January 01, 2016

service review I was very pleased with Robert Lopez and the care and concern he took with my new 2015 F-150 p/u that I brought in for service. He is now my choice f More

by chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Brandon Ford responded

Hey Chuck, Glad to hear that Robert was able to provide you with great customer service and that you feel satisfied with the level of efficiency and care you received. We value your patronage and hope to continue to serve you in the future. Nikki Bredwell (CRM)

January 01, 2016

First Service on New Truck Brandon Ford Service is the BEST....Service Adviser Robert Lopez addressed all our concerns, got the truck in for mandated service in a timely fashion More

by Nini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Brandon Ford responded

Nini, Brandon Ford is so happy that we are able to give you excellent customer service both in the sales and service departments. We truly appreciate our customers and hope that you will continue to trust us to take care of you in the future. Thanks, Nikki Bredwell (CRM)

December 31, 2015

Great Service Advisor Robert has taken care of my car 3 times now and each time he has been very professional and informative. He had my car ready when he told me he would More

by Charleneford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2015 -

Brandon Ford responded

We really appreciate the recommendations and your business, as well. Car repairs can be daunting and time consuming; we are pleased that all 3 of your experiences with our capable service department were good ones. Thank you, Nikki Bredwell (CRM)

December 31, 2015

Service Appointment The Brandon Ford Service Center excels at what they do. From the first call to set up my appointment to picking up my completed vehicle, I was treated More

by oconnoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2015 -

Brandon Ford responded

We are so pleased that you were satisfied and happy with your service experience concerning your vehicle. If we can be of assistance in the future, please don't hesitate to call. Thanks, Nikki Bredwell (CRM)

December 29, 2015

2014 fusion Great service as always. Took care of oil change and two recalls on Xmas eve. Scott was great service advisor. Service department is always helpful. More

by Baldeagle29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2015 -

Brandon Ford responded

We are happy to hear that your service appointment was successful and that you were satisfied with the level of customer care you received. As always, we hope that you keep us in mind if you have any future needs we can assist you with. Thank you, Nikki Bredwell (CRM)

December 27, 2015

Service review Another great job by the service dept. They were fair, knowledgeable and courteous. I am very pleased with the work they did. My repair was completed More

by Tammi123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barber
Dec 28, 2015 -

Brandon Ford responded

So glad to hear that your service appointment went well and that you could get back no the road quickly. We appreciate your business and hope to serve you again in the future with any needs that arise. Thank you, Nikki Bredwell(CRM)

December 25, 2015

Service is just what a person should expect. Professional. The service advisors are all really exceptional. They delivered on all requested services, and when something was wrong they made the corrections imm More

by Steve K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barber
Dec 28, 2015 -

Brandon Ford responded

Steve, we are so pleased that your service appointment went well and that you were satisfied with Brandon Ford. We hope to see you again in the future as one of our valued customers. Nikki Bredwell (CRM)

December 19, 2015

Great place to get a new set of tires! Being a college student that needed a new set of tires for the very first time, I was extremely satisfied with the service. The service writer was ver More

by john123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Dec 24, 2015 -

Brandon Ford responded

Hey John, so glad that you felt satisfied with the level of service and assistance you received when choosing new tires. College can be expensive and time consuming so we are pleased that you chose us and we wish you well in your future endeavors. Keep us in mind if you have any further issues. Thank You, NIkki Bredwell (CRM)

December 18, 2015

Extremely Satisfied I have bought many vehicles from Brandon Ford over a 15 year period. I've had 1 bad experience, many years ago, while the dealership was under differe More

by CarlClime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2015 -

Brandon Ford responded

It is great that you've been pleased with your vehicle purchase and your service experiences here at Brandon Ford. We really appreciate your business and look forward to serving you in the future. Thank you, Nikki Bredwell (CRM)

December 17, 2015

Service Very pleased and most thankful for the play area to entertain my son while waiting. The service tech caught a nail in the tire we didn't even know wa More

by Susankeith1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Dec 18, 2015 -

Brandon Ford responded

Hey Susan, We're glad that we were able to entertain your little one while you were having your vehicle serviced. Please keep us in mind for any needs you have in the future. Thank you for being a valuable customer. Nikki Bredwell (CRM)

...
20
...