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Brandon Ford - Service Center

Tampa, FL

3.0
520 Reviews

520 Reviews of Brandon Ford - Service Center

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January 12, 2016

great service Even though I was early, Gio got my car in the shop and out in good time. I wouldn't take my car any where else for service. More

by Bruce4671
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Jan 14, 2016 -

Brandon Ford responded

Hello Bruce, We are truly happy that you were able to get such prompt and reliable service from Gio and the rest of the Brandon Ford team. Please let us know if we can help with any issues that arise in the future. Thank You, Nikki Bredwell (CRM)

January 10, 2016

Excellence In over 5o years of driving I have never experienced a better Dealer from purchase thru service. Would absolutely recommend every aspect of Brandon Fo More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2016 -

Brandon Ford responded

Hello Chris, What kind words. Thank you so much for trusting your vehicle purchase and service to us here at Brandon Ford. We really value our customers and hope that you will not hesitate to contact us should you need us in the future. Thanks, Nikki Bredwell (CRM)

January 08, 2016

Gio was professional and friendly as usual Gio was professional and got me in right away. My car was repaired in the time Gio said it would and repaired correctly I will always bring my fords h More

by Scott 07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Jan 12, 2016 -

Brandon Ford responded

Hello Scott, It's great to hear that you were able to get your vehicle in for service and that it was repaired in a timely manner. We appreciate our customers and hope to always provide them with the best customer service. Take care and keep us in mind if future needs arise. Thank you, Nikki Bredwell (CRM)

January 07, 2016

great fast service Stopped at the last minute to get an oil change...Robert Lopez got me in and out fast...was on the way out of town and needed service More

by Charlie L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 12, 2016 -

Brandon Ford responded

Charlie, Any vehicle service, even oil changes, can be time consuming. We are glad to hear that Robert was able to get you out quickly and that you were able to make your out of town obligation. Thanks for being a part of the Brandon Ford Family. Nikki Bredwell (CRM)

January 06, 2016

driver's seat frozen Gio was excellence personified. From the intake, insurance from Ford, car rental, updates to washing my car "Wendy" before delivery I could not have More

by MustangWendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Jan 06, 2016 -

Brandon Ford responded

We are so pleased to here that Gio and the rest of the Brandon Ford service team were able to take such good care of "Wendy" the Mustang. Please keep us in mind for any other needs we can assist you with. Thanks, Nikki Bredwell (CRM)

January 06, 2016

Amazing service department We had a tire problem on Christmas Eve. They could have very easily said they were booked but instead sai just bring it by we will take care of you. T More

by Jim Weiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoran Krekic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Noonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lafemina, Buddy Wisham, Gio Vescera, Jason Barber
Jan 07, 2016 -

Brandon Ford responded

Hey Jim, We are so glad that we were able to get you on your way quickly during the busy holiday season. We truly value our customers here at Brandon Ford and hope that you will reach out for any assistance we can offer you in the future. Thanks, Nikki Bredwell (CRM)

January 06, 2016

heater stopped working for a 2nd time They changed my car quickly and called with the problem. My part is on back order until mid January, but they were able to fix my heat temporarily. More

by linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lafemina
Jan 06, 2016 -

Brandon Ford responded

Linda, It is great to know that we were able to help get your heat fixed until the part comes in. I hope you have no further issues, but if you do, please keep us in mind. Thanks, Nikki Bredwell (CRM)

January 04, 2016

Great service experience I was greeted promptly upon my arrival, my vehicle was taken directly to the service bay, and the work was done quickly and efficiently. The waiting More

by Road Warrior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barber
Jan 04, 2016 -

Brandon Ford responded

Great to hear that you had a good experience when having service done to your vehicle. We really appreciate our customers and value your opinions. Thanks for your patronage. Nikki Bredwell (CRM)

January 04, 2016

Courteous, efficient, The Servicemen have always been courteous, & efficient, The Waiting area is clean and well stocked with beverages & freshly popped corn. The bathro More

by SSS
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember his name
Jan 06, 2016 -

Brandon Ford responded

No one likes to have their vehicle serviced, but here at Brandon Ford, we try to make it as painless and enjoyable as possible. Thank you for your kind words and please let us know if we can help with any other issues in the future. Thanks, Nikki Bredwell (CRM)

January 01, 2016

oil changed You did a A REAL GOOD JOB and had me back on the road in a timely manner.I hope you all have a safe and pleasant new year. More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barber
Jan 04, 2016 -

Brandon Ford responded

Hello John, So glad we could help you meet the schedule of the busy holiday season and we are also glad that you have chosen us to be your service center. Please keep us in mind for any other issues, concerns or just questions that arise. Thank you, Nikki Bredwell (CRM)

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