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Brandon Ford - Service Center

Tampa, FL

3.0
520 Reviews

520 Reviews of Brandon Ford - Service Center

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February 02, 2016

Great service Car was ready on time. Gio called and let me know when car was finished and told me everything that was done. Greatly appreciate the van service takin More

by Jackson 1416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Mar 04, 2016 -

Brandon Ford responded

We are really happy that your car service was finished to your satisfaction and that Lorenzo was able to get you to work while it was being taken care of. Thank you, Nikki Bredwell (CRM)

February 02, 2016

Great Service Gio is an outstanding service advisor. He always greets me with a smile and handshake. When I take my 2014 Transit Connect in for service, wait time i More

by duvallarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Mar 04, 2016 -

Brandon Ford responded

Car repairs and service are never fun, but we are so glad that Gio and the rest of the Brandon Ford service department will continue to meet your needs. Thanks for being a valued part of the Brandon Ford family. Nikki Bredwell (CRM)

January 31, 2016

Excellent Service When my 2011 Ford Fusion suddenly started to go "clunk" every so often as I was driving it, I knew it was time to arrange for it to be serviced right More

by grandma123meow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 04, 2016 -

Brandon Ford responded

So glad that we were able to get your Fusion running smoothly again and in a timely manner. Hope that you don't have any further issues, but if you do, please keep us in mind. Thank you, Nikki Bredwell (CRM)

January 30, 2016

Outstanding service I have being a customer of Brandon Ford for over 8 years and always received good service. However, this time I can say that I received an outstandin More

by Siulnarom59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Mar 04, 2016 -

Brandon Ford responded

Thank you so much for your kind words about Gio and our entire Brandon Ford service department. We do appreciate our customers and are so glad that we met or exceeded your expectations. Nikki Bredwell (CRM)

January 29, 2016

awesome service It was the first time my Ford Explorer was attended by Tyler King in service. He was prompt in his service, and communicated with me often regarding More

by daveramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler King
Mar 04, 2016 -

Brandon Ford responded

Thank you for your recommendations and for trusting us with your service issue. We value our customers and hope to continue to serve you and meet or exceed your expectations. Nikki Bredwell (CRM)

January 29, 2016

Service on my 2012 Fusion I find it very easy to make appointments for service with both of my vehicles. Each time Gio was my service guy and he kept me informed on any repair More

by Lawman buys car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Mar 04, 2016 -

Brandon Ford responded

Hey Lawman, We are very glad that Gio was able to attend your needs quickly and efficiently in regards to your 2 vehicles. Please keep us in mind for any further issues that come up and thank you for being a part of the Brandon Ford family. Nikki Bredwell (CRM)

January 27, 2016

First Service I had my first visit to Brandon Ford's Service Department this week, and was very pleased with my service. Robert Lopez was friendly and informative More

by FusionRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 04, 2016 -

Brandon Ford responded

We do have an invested interest in our customers and are very happy when that is recognized. Thanks for your kind words and we hope to assist you in the future for any other needs you have. Nikki Bredwell (CRM)

January 27, 2016

my service was great on my F 350 the service department did a good job finding and repairing the oil leak on my F350 I will recommend Brandon Ford service department to any one More

by lawncare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Brandon Ford responded

Thank you. We appreciate our customers and any referrals that they send us. Our service department prides itself on being able to handle vehicle services in an efficient and timely manner. Nikki Bredwell (CRM)

January 27, 2016

30,000 mile maintenance Ill be brief: when i called to set an appointment, the Service desk said 2 hours, ~$200-250 and it was literally more than double that. Had an appoin More

by SamTampa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lloyd Pilcher, Jason Barber
Mar 04, 2016 -

Brandon Ford responded

Hello Sam, I am sorry that your service experience was less than ideal and I'd like to get the chance to speak with you more about this. Please call me at 813-371-8065 at your earliest convenience to discuss this further. Nikki Bredwell (CRM)

January 26, 2016

Recall Repair Thank you Scott Parker for your great Customer Service. Scott Parker has taken good care of us for many years and appreciate all that he does for us. More

by queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Brandon Ford responded

So glad that Scott Parker and the rest of the Brandon Ford service crew have been able to attend to your needs for such a long time. We hope to continue to meet your expectations in the future. Thanks for your business. Nikki Bredwell (CRM)

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