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Brandon Ford - Service Center

Tampa, FL

3.0
520 Reviews

520 Reviews of Brandon Ford - Service Center

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February 05, 2016

Terrific service as always My latest experience was getting an oil change. I was in and out in an hour and it was a very busy day. Christian, my service agent promised me it wou More

by marilynn46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 04, 2016 -

Brandon Ford responded

Thank you very much for your kind words and we are so pleased that your service experience was a good one. Don't hesitate to give us a call if we can assist you in any other capacity. Nikki Bredwell (CRM)

February 05, 2016

Recall Baby I received a recall notice for door latches on my car. I called and made an appointment with Scott and dropped my car off to take care of the recall. More

by chuckles1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Brandon Ford responded

Hey, so glad to hear that your recall issue(s) were taken care of and that you are back out on the road. Scott and the rest of our Brandon Ford service department hope that you'll keep us in mind for any future needs that arise. Thank you, Nikki Bredwell (CRM)

February 05, 2016

Great Service! Nick was great and the repair work took less time than I expected, so I was very pleased. I've never seen a survey that had a minimum amount of words More

by roche777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 04, 2016 -

Brandon Ford responded

I am so glad that your repair needs were taken care of in a timely manner. Surveys are almost never fun, but they are a good took for helping us maintain excellent customer service. So thank you so much for taking the time to fill it out. Please let us know if we can help in any way. Thanks, Nikki Bredwell (CRM)

February 05, 2016

Excellent service I had a a great experience. I would recommend this dealership to my friends and family. I also plan on using them for my future needs More

by Kcurrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barber
Mar 04, 2016 -

Brandon Ford responded

Its always great to hear that a valued customer had a positive experience with our service department. Please let us know if you have any questions or concerns, or if we can help you with any other issues. Thank you, Nikki Bredwell (CRM)

February 05, 2016

Oil change I had a great experience getting an oil change at this dealership, I will definitely use them again and refer my family and friends to them. More

by Dezzo8203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the employees name
Mar 04, 2016 -

Brandon Ford responded

Oil changes are a necessary evil in vehicle maintenance and we are so glad that your experience here at Brandon Ford was a positive one. Please let us know how we can assist you in the future. Thank you, Nikki Bredwell (CRM)

February 04, 2016

Nothing short of excellent service Been a Ford owner for years and have never had a bad experience. My service advisor is Jason and he's always on top of things!! More

by Aolson07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barber
Mar 04, 2016 -

Brandon Ford responded

Thanks so much for your Ford brand loyalty and we really appreciate your business. I know that Jason and the entire Brandon Ford service department truly value their customers. Keep us in mind for any further assistance we can offer you. Thank you, Nikki Bredwell (CRM)

February 03, 2016

Wonderful Customer Service Gio was wonderful and such a pleasure to work with. He went above and beyond to help make my experience as accommodating and convenient as possible. I More

by JessD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Mar 04, 2016 -

Brandon Ford responded

We appreciate your business and are always glad to hear when a valued customer is pleased with the service we provide. Please let us know how we can help in the future and thanks for being a part of the Brandon Ford family. Nikki Bredwell (CRM)

February 03, 2016

Top notch service! I've owned and loved my truck for about a year now and I've been to In and out of the service dept for general maintenance/ repair. Every service advi More

by SoloF150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Brandon Ford responded

Eric, We are truly happy to hear that Scott and the rest of the Brandon Ford service department was able to help you with the issue(s) your truck was having. Please let us know what else we can help you with in the future. Thanks, Nikki Bredwell (CRM)

February 02, 2016

Keeps their word. These people appreciate their customers and treat them with honesty and courtesy. I made the mistake of going to Elder Ford, now know as Useless Ford More

by W.L.Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Always upfront and completely honest. He is the best. Wish I could say the same for Elder Ford people.
Mar 04, 2016 -

Brandon Ford responded

Thank you so much for your kind words and we will welcome to back into the Brandon Ford family any time. Please let us know when and how we can help. Nikki Bredwell (CRM)

February 02, 2016

Wonderful Service Dept. Scott is so easy to work with. He is always professional and tells it like it is. I love being able to schedule appointments in advance which allows More

by D2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Brandon Ford responded

We are so glad that Scott was able to help you and that our service department met and exceeded your expectations. We really value our customers and hope to always meet their needs quickly and efficiently. Thank you , Nikki Bredwell (CRM)

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