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Brandon Ford - Service Center

Tampa, FL

3.0
520 Reviews

520 Reviews of Brandon Ford - Service Center

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March 15, 2016

Always great Our service advisor, Robert Lopez, is excellent. Got us in, Got us out, everything done terrific. Ford and your service have exceeded our expectations More

by L and j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2016 -

Brandon Ford responded

Glad to hear that your service appointment was timely and efficient. Thanks for allowing us the opportunity to assist you and keep us in mind for any further needs. Thank you, Nikki Bredwell (CRM)

March 13, 2016

Had engine light on. Scott Parker got me in and out quickley You have good service people...they work hard to keep customers happy. Scott followed my car through the Works and and repair to my engine. More

by RobertC123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2016 -

Brandon Ford responded

Thank you for the kind words. We are happy to hear that our service center was able to provide good service and repair your engine. Thanks for being a part of the Brandon Ford family. Nikki Bredwell (CRM)

March 04, 2016

Oil change and tire rotation I was in and dropped off my vehicle. Check in was quick and fast and even though I did not need my vehicle till the next day it was ready in three hou More

by Mihmille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2016 -

Brandon Ford responded

Glad to hear that your service experience was a positive one. Please keep us in mind for any further assistance we can offer. Thank you, Nikki Bredwell (CRM)

February 29, 2016

on time and budget my vehicle needed 70'000 mile maintenance. Gio, my service writer,want over what was needed, gave me an estimate and got the work done in the time fra More

by stevem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Mar 04, 2016 -

Brandon Ford responded

We are very pleased to hear of your positive experience in regards to your recent service needs. Please keep us in mind for any further assistance we can offer and thanks for being a part of the Brandon Ford family. Nikki Bredwell (CRM)

February 25, 2016

Excellent gio vescera was very helpful in getting my F-150 back in top condition. He kept me updated on the repairs and what the cost would be. More

by tomkochon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Vescera
Mar 04, 2016 -

Brandon Ford responded

We are really glad to hear that Gio and the rest of the Brandon Ford service department were able to get your truck up and running smoothly. Please keep us in mind for any future needs that arise. Thank you, Nikki Bredwell (CRM)

February 21, 2016

Scott Parker Performance-EXCELLENT Scott Parker has provided timely service appointments to fit my distance and time requirements for service and has resolved all concerns with my g More

by SGM7258
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 04, 2016 -

Brandon Ford responded

Great to hear that your service needs have been met and that Scott was able to give you such excellent customer service. Please let us know how we can help in the future. Thank you, Nikki Bredwell (CRM)

February 21, 2016

Robert and Joe make magic happen! While facing chaos and a myriad of complications these gentlemen remained flexible and provided exemplary service. They managed to coordinate successf More

by Whydoihavstodothis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe the Service manager
Mar 04, 2016 -

Brandon Ford responded

We are really pleased to know that your service issue was handled in such a positive manner and we hope that should any further issues arise that you will allow us the opportunity to continue to be your Ford service center. ***Love the screen name, by the way!! Thank you, Nikki Bredwell

February 20, 2016

The service department personnel My experience with the service dept has been wonderful. Robert Lopez has been my service person for a long time and I would recommend him to all of my More

by loverton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Shelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Brandon Ford responded

Wonderful news that your service experiences here at Brandon Ford have been positive. Car repairs are never fun, in fact, they can be frustrating, but at least you know how much we value our customers and strive to get you back on the road as quickly and efficiently as possible. Thank you, Nikki Bredwell (CRM)

February 20, 2016

Awesome I've been in for regular maintenance, to purchase tires and for repairs. The service at Brandon Ford is always awesome. Work is done quickly, efficien More

by Ledge 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Brandon Ford responded

We really love to hear when our customers are satisfied with the level of service that they receive from us, whether its in the service department or the sales department. Please keep us in mind for any other assistance that we can offer. Thank you, Nikki Bredwell

February 19, 2016

Excellent! ! Excellent service. I went in for my first oil change at 3000 miles since I bought the car. They went ahead and took care of my service because I seeme More

by jessica lunday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Brandon Ford responded

Hello Jessica, It's great to hear that our service department here at Brandon Ford was able to take care of your service related issue and that are back on the road again. Please keep us in mind for any other needs that arise. Thank you, Nikki Bredwell (CRM)

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